Phone lines will be open until 6 p.m. on April 21 and April 22. We’re here for you!

 

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Visit Texas One Stop

  • Texas One Stop

Texas One Stop is open Monday through Friday from 9 a.m.–4 p.m. until further notice.

  • Upon entering Texas One Stop, please check-in using the quick instructions in the lobby.
  • Wearing protective face masks is required.

Need to speak with a counselor in person?

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Hours (until further notice)
Monday–Friday: 9 a.m.–4 p.m.
Text "BEVO" to 512-270-2212

Location:
MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

Visit the UFCU lounge

Students are welcome to visit the UFCU Lounge, which is part of University Federal Credit Union’s $1 million gift to support Texas One Stop’s operations. “This generous gift will make such a difference in helping our students access the services and support they need through every step of their UT journey,” Jennifer Love, Director of Texas One Stop for Enrollment Services.

UFCU CEO and Longhorn alum, Tony Budet, shared “since our founding by UT faculty in 1936, UFCU has consistently aspired to provide opportunities for everyone in the communities we serve to grow and learn. We acknowledge education is a key to financial health and well-being. We are delighted that our investment in the Texas One Stop Center is a tangible way for UT Austin students and families to positively connect their successful education with our commitment to serve as a trusted partner on their journey.”
 

 
If you’re not able to visit in person, you can still call or email Texas One Stop for assistance. We’re here for you!
Call: (512) 232-6988
Email: onestop@utexas.edu

Learn more about the university’s plans for Fall 2020 at Protect Texas Together.

Still Need Help?

We’re here for you.

Visit

Hours of Operation (until further notice)
Monday–Friday
9 a.m.–4 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Hours of operation for phone calls are 8:​30 a.​m.​- 4:30 p.​m. Call volumes may be higher during peak times.

Call Us

Email

onestop@utexas.edu
3-5 business day response time
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