Visit Texas One Stop

  • Texas One Stop

Texas One Stop is open Monday through Friday from 9 a.m.–4 p.m. until further notice.

  • Upon entering Texas One Stop, please check-in using the quick instructions in the lobby.
  • Wearing protective face masks is required.

Need to speak with a counselor in person?

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Hours (until further notice)
Monday–Friday: 9 a.m.–4 p.m.

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

If you’re not able to visit in person, you can still call or email Texas One Stop for assistance. We’re here for you!
Call: (512) 232-6988

Learn more about the university’s plans for Fall 2020 at Protect Texas Together.

Still Need Help?

We’re here for you.


Hours of Operation (until further notice)
9 a.m.–4 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at


(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

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3-5 business day response time


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