Resources Student FAQs CARES Act FAQs

Visit Texas One Stop

Beginning Monday, August 17, Texas One Stop will be open during modified hours for in-person services. Please note there may be limited services available in person during the modified hours.

  • Upon entering Texas One Stop, please check-in using the quick instructions in the lobby.
  • Wearing protective face masks is required.

Need to speak with a counselor in person?

ESTIMATED WAIT TIME:  loading icon refresh
Total students waiting:  

Hours (until further notice)
Monday–Friday: 9 a.m.–4 p.m.

Location:
MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

If you’re not able to visit in person, you can still call or email Texas One Stop for assistance. We’re here for you!
Call: (512) 232-6988
Email: onestop@utexas.edu

Learn more about the university’s plans for Fall 2020 at Protect Texas Together.

Still Need Help?

We’re here for you.

Visit

Beginning Monday, August 17:
Monday–Friday, 9 a.m.–4 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

Call Us

Email

onestop@utexas.edu
5-7 business day response time
email

FEEDBACK

feedback survey