Please see a list of Enrollment Management and Student Success resources below in order to best assist you.

Resources Student FAQs CARES Act FAQs

We are experiencing higher than normal call volumes. During these peak times, you may be offered a callback
so you can speak with a coordinator directly. Email response times may take 5-7 business days.

Work Study

Work-Study provides part-time jobs for students with financial need, allowing them to earn money to help pay for educational expenses. The program encourages community service work and work related to students’ course of study. Work-Study is available to full-time and part-time students.

If you would like to be considered for Work-Study, mark “yes” to the question on the FAFSA that asks whether you are interested in student employment.

Once you have been awarded Work-Study as part of your financial aid package, it is up to you to find an approved job. Employment opportunities are available on and off campus, but keep in mind that the job must be classified as Work-Study.

Work-Study job listings can be found on HireUTexas powered by Handshake, the university’s new job board for students who are seeking a part-time job. If you have questions about HireUTexas, email hireutexas@austin.utexas.edu. If you have any questions about your Work-Study eligibility or policies, email work.study@austin.utexas.edu.

HireUTexas

Still Need Help?

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– In-person, on-campus services have been suspended until further notice.

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

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Email

onestop@utexas.edu
5-7 business day response time
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