Revising Loans

There are a variety of ways to revise your loans including requesting additional loans, increasing or decreasing your loan amount, cancelling your loans, or returning your loans after they’ve been disbursed.

Request an additional loan or increase your loan amount

  • In need of additional financial support? If you think you need to increase your loan funds, contact Texas One Stop to be counseled if that is the best option for you.
  • You will need to submit a written request via email (onestop@utexas.edu) to Texas One Stop if you would like to increase your loan amount.

Reduce your loan amount

Cancel your loan after you have taken it out

Return your loans after they have disbursed

  • You may return loan funds to Texas One Stop during the semester the funds disbursed. If you would like to return loan funds from a previous semester, please repay this back to your loan servicer directly.
  • You may submit a check, cashier’s check, or money order for the “net” amount that disbursed, in whole dollars only. You can find this net amount on your CASH page at “My Financial Aid History”, under “Federal Loan History at UT Austin.” The net amount disbursed will be listed under “Transaction Amount.”
  • You will need to include the following information on the check itself:Make check payable to UT Austin
    Include the student EID and loan(s) being returned on the memo line
    Ensure that the check is properly completed

    Mail the check to:

    The University of Texas at Austin
    Attn: OSFA
    1616 Guadalupe, Mail Stop E3700
    Austin, TX 78701

    You may also bring the check to Texas One Stop directly.

Still Need Help?

We’re here for you.

Visit

Hours of Operation
Monday–Tuesday, Thursday-Friday: 8:30 a.m.– 4:30 p.m.
Wednesday: 9:00 a.m.– 4:30 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Hours of operation for phone calls are Monday-Tuesday, Thursday-Friday 8:​30 a.​m.​- 5:00 p.​m., Wednesday 9:00 a.m.-5:00 p.m. Call volumes may be higher during peak times.

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Email

onestop@utexas.edu
Email response times may take 5-7 business days.
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