Resources Student FAQs CARES Act FAQs

We are experiencing higher than normal call volumes. During these peak times, you may be offered a callback so you can speak with a coordinator directly.
Email response times may take 5-7 business days. If you have a question or concern regarding tuition costs,
please contact Student Accounts Receivable at or 512-475-7777.

Late Registration

Register as early as possible to avoid a late registration processing fee. Information about registration periods, including late registration, can be found in the Course Schedule under Registration and Payment Deadlines. After the fourth class day in the fall or spring (second class day in the summer), undergraduate students may register only with the approval of your dean. You can start the late registration process (5th class day until 12th class day) in the Registrar’s Office. Registration after these dates is approved only in rare circumstances. Graduate students and law students should reference their school’s website for policies and information on late registering.

All students, including those who receive financial aid or who have “Zero Amount Due,” must pay tuition bills or confirm attendance by 5 p.m. on the payment deadline, or their registration will be canceled. Students who register late should consult the Course Schedule for payment deadlines.

Still Need Help?

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Beginning Monday, August 17:
Monday–Friday, 9 a.m.–4 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at


(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

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