Please see a list of Enrollment Management and Student Success resources below in order to best assist you.

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Official Transcripts

An official transcript is a comprehensive record of your academic progress, including transfer courses, credit earned by exam and earned degrees. Your name appears on your official transcript as it appears on your university record. Official transcripts include the university seal and signature of the registrar. Each official transcript costs $20. Transcripts are sent when payment is processed.

Student academic records are classified as confidential and may be released only with the student’s written authorization and signature, in accordance with the Public Information Act and the Family Educational Rights and Privacy Act of 1974.

You may request your official transcript to be issued to you in a sealed envelope; the transcript will be issued in an envelope with the registrar’s signature stamped across the back flap. Or you may request for an open (unsealed) official transcript to be issued to you. Transcripts mailed directly to third parties are considered sealed.

The Office of the Registrar does not fax or scan transcripts into a digital format under any circumstances.

Official transcripts are not issued for students with financial bars. You can check your bar status through What I Owe. For more information on clearing financial bars, see Paying Your Tuition or call Texas One Stop at 512-232-6988.

Distance, Extension and Correspondence Courses
(e.g. OnRamps or ChemBridge)

Distance/extension/correspondence courses (e.g. OnRamps or ChemBridge) and grades appear on transcripts once the course is completed and once University Extension reports the grades to the Student Academic Records division in the Office of the Registrar. Transcripts will not be available for these courses in progress, courses that were dropped, or courses for which the student elected not to claim credit.

If you completed a distance, extension or correspondence course, your transcript may be ordered online within three (3) years after the course completion date. Check your grade report on the Texas One Stop website and make sure grades are there before ordering a transcript.

If you are unable to order online, complete transcript order form 891 or order in person.

Note: The Office of the Registrar does not issue letters of non-attendance. If you need a letter from OnRamps to verify enrollment or non-attendance at UT Austin, please complete the OnRamps Letter Request Form. For more information, contact OnRamps at enrollment@onramps.zendesk.com or 512-232-6872.

Third Party Forms / Transcript Matching Forms

If you have a form that needs to be mailed with your transcript, we will only attach forms that (1) were created by the third party and (2) specify that it needs to be sent with the transcript.

If ordering a transcript online: Place a transcript order online for a transcript to be mailed and pay through What I Owe. Afterwards, email the third party form to transcriptforms@austin.utexas.edu as an attachment. Your form must be received before 7:30 a.m. CST the following business day after paying online. Include your full name, EID, and online order number or destination address in the email.

If completing transcript order form 891: Submit the third party form AND our transcript order form together via email, fax or mail.

If ordering in person: Bring the third party form with you to our office and order a transcript to be mailed.

PDF Transcripts

PDF transcripts can only be ordered online. If you are not eligible to order online, a PDF transcript cannot be ordered. Select the “Order Online” tab below for information about eligibility and ordering a PDF transcript.

How to Order an Official Transcript

Order Online (EID required)

  • If last enrolled BEFORE Fall 1979, you may not be able to order online. Complete transcript order form 891.
  • If last enrolled AFTER Fall 1979, you are eligible to order online. A UT EID and password is required to log into the secure online transcript order system. Even if you did not have a UT EID during the time you attended, one has been assigned to you. Use the University’s UT EID Self-Service Tools to find your UT EID, update your email address, and reset your password. If the UT EID Self-Service Tools cannot locate your UT EID, do not create a UT EID. Contact the UT Service Desk for further assistance.
  • Log onto the secure online transcript order system using your EID to place and confirm your order.
  • If you only completed distance, extension or correspondence courses, refer to the “Distance, Extension and Correspondence Courses” section for information.

Order a Transcript

Log in with your EID to order an official transcript online or to check order status.

Delivery Options

  • Official transcripts have the following delivery options:

    • Mailed: Transcripts ordered and paid online to be mailed leave our office within two (2) business days. It may take longer to mail out transcripts during peak periods; particularly at the beginning and end of semesters. Transcripts are sent by U.S. First Class Standard mail or Foreign Air mail and cannot be tracked. For domestic mail, allow at least two (2) weeks for delivery. For international mail, allow at least four (4) weeks for delivery. If you need to expedite/track a transcript in the mail, see the Expedited Delivery section near the bottom of this page for more information.
    • SPEEDE (if presented with this option): An electronic transcript can be sent to certain community colleges, universities, and licensing boards via SPEEDE, a secure electronic server managed by the National Student Clearinghouse. They are sent the next business day after payment is received. To place this order, select “send to another educational institution” on STEP 1. Then select “send to a third party” on STEP 3 and choose from the drop-down menu. If the recipient you are looking for is not listed in the drop-down menu, you will be unable to send an electronic transcript via SPEEDE to that recipient at this time.

      Note: If the transcript is for the purpose of gaining admission to a graduate program (as opposed to an undergraduate program or a health science center) OR if the transcript is for human resources for the purpose of gaining employment, then this is probably not the ordering option you want to select. You may enter a mailing address below the drop-down menu to have the transcript mailed.

      This ordering option is not available for students who only completed dual credit/extension/correspondence courses.

  • PDF:
    • PDF transcripts are emailed via DocuSign the same day after payment is received. The DocuSign email should not be forwarded. The PDF transcript links expire 30 calendar days from the sent date. To place this order, select “send directly to me or to a third party” on STEP 1 and select “Yes” to sending the transcript as a PDF on STEP 2. Complete and continue through remaining prompts. 
    • If you order a PDF transcript, the recipient will receive one email from DocuSign containing two transcripts. The two transcripts include one official transcript that cannot be downloaded or printed, and one facsimile—a rendering of the official transcript that can be downloaded and printed. The facsimile will be on a white background with a “facsimile transcript” watermark. The facsimile will not bear the university seal or the signature of the registrar. Verify that these transcripts are acceptable to the recipient before placing an order. If you also want a transcript to be mailed, you will need to place a separate order, provide a complete mailing address and pay an additional $20.
    • During the ordering process, you will create a case-sensitive access code that the recipient must use to access the PDF transcript. The access code will be sent to the recipient on your behalf in a separate email.
    • PDF transcript orders are not billed to What I Owe. Instead, you will be led to a separate payment system during the ordering process that accepts VISA, MasterCard, Discover, American Express or eChecks.
    • To resume a PDF transcript order, select “send directly to me or to a third party” on STEP 1 of the ordering system. Select yes on STEP 2. Then scroll down to the bottom of the page and select the order you previously started.
    • There is no option for you to cancel your own PDF transcript order. Orders left unpaid will eventually be systematically canceled.

Paying Online

  • If you are eligible to order online, you will be able to pay using your University account, What I Owe. What I Owe accepts the following forms of payment: eCheck, Electronic Funds Transfer (EFT), MasterCard, Visa, Discover, and American Express. Contact the Student Accounts Receivable office if you need assistance using What I Owe.
  • If needing your most recent or final transcript sent immediately, confirm grades on transcript by checking your grade report and verify degree is posted before paying.
  • Review your order carefully before paying online. Once an order is paid, the order cannot be revised or canceled; refund requests may not be accepted.
  • Confirmed online orders left unpaid will eventually be systematically cancelled.
  • To prevent online ordering errors, do not click the browser’s “back” button at any time during order placement.
  • Transcripts sent to incomplete addresses provided online may cause delivery delays or returns by U.S. Postal Service. Address errors may require a new order with payment if the transcript is not received.

Cancelling an online order

Unpaid transcripts orders to be mailed or sent electronically via SPEEDE can be canceled. To cancel an order, click on “Cancel Unpaid Orders” under the menu on the left side of the screen. You must be in the transcript order system to see this option. You will not see the “Cancel Unpaid Orders” option if you are in What I Owe.

Order by Mail, Fax or Email

Submit a signed transcript order form 891 by email at transcripts@austin.utexas.edu; by fax (512-475-7681); or by mail to The University of Texas at Austin; Office of the Registrar; Transcript Services; P.O. Box 7216; Austin, TX 78713-7216.

  • If requesting sealed student-issued transcripts on the transcript request form, clearly mark total number of official transcripts needed and how many official transcripts from the total number should be sealed separately in official envelopes.
  • Transcripts sent to incomplete addresses provided on the order form may cause delivery delays or returns by U.S. Postal Service.  Address errors may require a new order with payment if the transcript is not received.  Review addresses carefully before submitting transcript request.
  • Transcripts are sent by U.S. First Class Standard mail or Foreign Air mail and cannot be tracked. For domestic mail, allow at least two (2) weeks for delivery. For international mail, allow at least four (4) weeks for delivery. If you need to expedite/track a transcript in the mail, see the Expedited Delivery section for more information.

Order In Person

The Office of the Registrar is located on the ground floor of the Main Building (The Tower) on 110 Inner Campus Drive. Office hours are 8:00 a.m. to 5:00 p.m. CST, Monday through Friday.

Do not order online if you will be coming to the office to pick up a transcript.

  • Orders may not be placed in advance. Peak periods or the need for additional documents may extend waiting times. For students last enrolled before Fall 1979, please email transcriptforms@austin.utexas.edu at least two (2) business days ahead of time, if you want to pick up a transcript.
  • You must present a current UT ID card, state-issued photo ID or driver’s license, current passport, or military ID for transcript release.
  • Payment is required upfront. We only accept Visa, MasterCard, Discover, cash, and personal checks or money orders written out to The University of Texas at Austin for the exact amount. You cannot pay online from What I Owe if you are ordering in person.
  • If ordering a transcript to be mailed, you must provide a complete mailing address. Transcripts ordered to be mailed will be sent out within two (2) business days. It may take longer to mail out transcripts during peak periods; particularly at the beginning and end of semesters. Transcripts are sent by U.S. First Class Standard mail or Foreign Air mail and cannot be tracked. For domestic mail, allow at least two (2) weeks for delivery. For international mail, allow at least four (4) weeks for delivery. If you need to expedite/track a transcript in the mail, see the Expedited Delivery section for more information.
  • An electronic transcript can be sent to certain community colleges, universities and licensing boards via SPEEDE, a secure electronic server managed by the National Student Clearinghouse. Once ordered, an electronic transcript will be sent via SPEEDE the following business day. Depending on who the recipient is, we may or may not have the ability to fulfill the request. If the transcript is for the purpose of gaining admission to a graduate program (as opposed to an undergraduate program or a health science center) OR if the transcript is for human resources for the purpose of gaining employment, this is probably not the ordering option you want to select. This ordering option is not available for students who only completed dual credit/extension/correspondence courses.

Incorrect information given to us when placing your order may result in another purchase. A refund will not be issued. Changing your mind about a transcript order after leaving our office will not be refunded or may result in another purchase. When in doubt, follow up with our office before placing a new order.

Order By Proxy

For students last enrolled after Fall 1979, you may authorize a third party to order or pick up your official transcript by completing our proxy authorization form.

  • The proxy can bring the proxy form to the Office of the Registrar, or the form can be emailed to transcriptforms@austin.utexas.edu. A clear copy of the student’s valid photo ID that bears a signature must accompany the proxy form.
  • Ordering by proxy cannot be done online.
  • All written requests must have student’s handwritten signature; digital signatures are not acceptable. Signatures will be verified before transcript is released.
  • The proxy must present their own current student photo ID, state-issued photo ID or driver’s license, passport, or military ID for document release. The first and last name of the proxy written on the proxy form must match the proxy’s identification.
  • If the payment section on the proxy form is left blank, we will expect the proxy to pay for the transcript in our office.

Notarized Transcripts

If you require notarized transcripts, you may order them in person, by proxy, email, fax, or mail. Do not order online.

Please note that notarized transcripts may not be sealed in an envelope. If additional documents such as a diploma or enrollment certification need to be notarized and sent together with the transcript, please mention this in advance.

Ordering notarized transcripts in person or by proxy

Please follow the guidelines for ordering transcripts in person or by proxy as listed on this page. Notarized transcripts ordered in person for pickup may take at least 30 minutes to issue.

Notarized transcript orders for pickup may be processed in advance if we receive a signed written request and payment upfront. Email transcriptforms@austin.utexas.edu to make arrangements and let us know what day(s) you or your proxy can visit our office to pick up documents. We will let you know whether processing your order in advance is necessary. This will depend on the availability of our notaries.

If an apostille is needed, you or the proxy can take the notarized transcript directly to the Texas Secretary of State office.

Ordering a notarized transcript via email, fax, or mail

  • Submit signed notarized transcript order form by email to transcripts@austin.utexas.edu; by fax (512) 475-7681; or by mail to The University of Texas at Austin; Office of the Registrar; Transcript Services; P.O. Box 7216; Austin, TX  78713-7216.
  • Transcripts sent to incomplete addresses provided on the order form may cause delivery delays or returns by U.S. Postal Service. Address errors may require a new order with payment if the transcript is not received. Review addresses carefully before submitting transcript request. Payment instructions are provided on the transcript order form.
  • Transcripts are sent by U.S. First Class Standard mail or Foreign Air mail and cannot be tracked. For domestic mail, allow at least two (2) weeks for delivery. For international mail, allow at least four (4) weeks for delivery. If you need to expedite/track a transcript in the mail, see the Expedited Delivery section for more information.
  • If your notarized transcript requires an apostille, mark where indicated on the transcript order form. Include final destination address and what country the document will be filed in. Complete the Texas Secretary of State Request for Official Certificate or Apostille form and submit it to our office with the transcript order form. Once the transcript order form is processed, the notarized transcript and your request for apostille form will be mailed to the Texas Secretary of State Authentications Unit.

The Texas Secretary of State office does not pay for postage. If you want your transcript to be delivered to the destination address from the Texas Secretary of State office, a USPS Priority, UPS, FedEx, or DHL shipping label must be submitted to our office along with the transcript order form. See the Expedited Delivery section for information on shipping labels. If a shipping label is not provided, we will instruct the Texas Secretary of State office to return your apostilled transcript to our office via interagency mail (postage not required). When we receive the apostilled transcript you will be notified, and we will mail it to the address you provided via U.S. First Class Standard mail or Foreign Air mail with no tracking.

Hold for Grades and Degrees

If currently enrolled at UT Austin, you may request your official transcript to be held until the current semester posting date for grades and degrees. Please note the following:

  • Grades can appear on the transcript early but they will not be calculated in the GPA until the current semester grade posting date. Check your grade report to confirm grades are on the transcript.
  • Summer sessions are combined as a whole semester. Although grades posted during the sessions will appear on your transcript, they will not be calculated in the GPA until August.
  • Spring and summer degrees typically post one week after grades post at the end of semesters; fall degrees post one week after the University reopens from the winter break in January.
  • If ordering online, Hold for Grades and Hold for Degree orders that are started before the current semester posting date must be paid before that posting date to prevent the order from being held until the end of the following semester.
  • If you place a Hold for Grades and Hold for Degree order and incur a financial bar prior to the posting date, the transcript will not be processed and you will be contacted.
  • Hold for Grades orders cannot be placed for dual credit/extension/correspondence courses because grade posting dates vary. Check your grade report on the Texas One Stop website and make sure grades are there before ordering a transcript.
  • Law students should not place a Hold for Grades and Hold for Degree transcript order due to the School of Law’s timeline for releasing final grades. Before requesting a transcript or confirmation of degree, law students should check the online grade report and/or verify degree on the Texas One Stop website to ensure final grades and/or the degree has been posted.

Expedited Delivery

Transcripts can be tracked/expedited at your expense. You may use FedEx, UPS, USPS Priority, or DHL. Requesting expedited delivery does not guarantee priority processing of your order. Transcripts for expedited delivery will not be sent without a shipping label for each destination address.

  • If ordering a transcript online: email shipping label to transcriptforms@austin.utexas.edu before 7:30 a.m. CST the following business day or notify us before that time to expect a shipping label from you so that we can hold your transcript.
  • If ordering a transcript by submitting our transcript order form: submit our transcript order form and the shipping label together to transcriptforms@austin.utexas.edu.
  • If ordering a transcript in person: bring shipping label with you to the Office of the Registrar on the ground floor of the Main building or email it to transcriptforms@austin.utexas.edu before 3:00 p.m. CST.

To Request FedEx delivery

  • Visit FedEx and select Create a Shipment.
  • If your transcript is being sent directly to a third party from our office, you may use the address below as the “from” address when creating the shipping label. Condense as needed.

    The University of Texas at Austin
    Office of the Registrar – Transcript Services
    C/O Texas One Stop
    110 Inner Campus Dr.
    Main building, Ground floor
    Austin, Texas 78712

  • Enter the address of the location the transcript should be shipped to. FedEx does not deliver to P.O. Boxes. Provide a physical address.
  • Enter your phone number in the “from” address section to avoid a potential delay in our office, should there be a problem.
  • Select FedEx envelope for the package type.
  • Continue through remaining prompts, selecting the delivery date and providing payment.
  • On the Confirmation page: you can check the box, Email a copy of my shipping label, enter transcriptforms@austin.utexas.edu, and then select Ship. Or you may enter your email address and then forward the shipping label to transcriptforms@austin.utexas.edu.

Since there is a FedEx drop box nearby, there is no need to schedule a pickup.

To Request UPS Delivery

  • Visit UPS and select Ship or Create a Shipment.
  • If your transcript is being sent directly to a third party from our office, you may use the address below as the “from” address when creating the shipping label. Condense as needed.

    The University of Texas at Austin
    Office of the Registrar – Transcript Services
    C/O Texas One Stop
    110 Inner Campus Dr.
    Main building, Ground floor
    Austin, Texas 78712

  • Enter the address of the location the transcript should be shipped to. UPS does not deliver to P.O. boxes. Provide a physical address.
  • Enter your phone number in the “from” address section to avoid a potential delay in our office, should there be a problem.
  • Select UPS letter for the packaging type.
  • Continue through remaining prompts, selecting the delivery date and providing payment.

Submit UPS shipping label by 3 p.m. CST to be processed within one (1) business day.

Since there is a UPS drop box nearby, there is no need to schedule a pickup.

To Request USPS Priority Mail Delivery

  • Visit USPS and select Create a Label or Click-N-Ship. Sign in or create an account.
  • If your transcript is being sent directly to a third party from our office, you may use our P.O. box address below as the “from” address:

    The University of Texas at Austin
    Office of the Registrar-Transcript Services
    P.O. Box 7216
    Austin, TX 78713

  • Select Flat Rate shipping.
  • Select Priority Mail or Priority Express and choose an option with Flat Rate Envelope as the package type.
  • Continue through remaining prompts and provide payment.

Submit USPS Priority Mail documents by 12 noon CST to be processed within one (1) business day.

To Request DHL Delivery (international mail only)

  • Visit DHL and log in or register.
  • Select Prepare a Shipment.
  • If your transcript is being sent directly to a third party from our office, you may use the address below as the “from” address when creating the shipping label. Condense as needed.

    The University of Texas at Austin
    Office of the Registrar – Transcript Services
    C/O Texas One Stop
    110 Inner Campus Dr.
    Main building, Ground floor
    Austin, Texas 78712

  • Enter the address of the location the transcript should be shipped to. DHL does not deliver to P.O. Boxes. Provide a physical address.
  • Enter your phone number in the “from” address section to avoid a potential delay in our office, should there be a problem.
  • Continue through remaining prompts and provide payment.

Since there is a DHL drop box nearby, there is no need to schedule a pickup.

CONTACT US

Transcript Services
transcripts@austin.utexas.edu
Include EID with email inquiries.

Campus Address:
Main Building Room 16, Registrar | Transcripts M5500

Mailing Address:
University of Texas at Austin
Office of the Registrar
Transcript Services
P.O. Box 7216
Austin, TX 78713-7216
Fax: 512-475-7681

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