Official Transcripts

An official transcript is a comprehensive record of your academic progress, including transfer courses, credit earned by exam and earned degrees. Your name appears on your official transcript as it appears on your university record. Official transcripts include the university seal and signature of the registrar. Each official transcript costs $20. Transcripts are not sent until payment is processed.

Student academic records are classified as confidential and may be released only with the student’s written authorization and signature, in accordance with the Public Information Act and the Family Educational Rights and Privacy Act of 1974. Since September 1999, transcripts sent to other Texas schools have included TSI and core curriculum information if available.

Official transcripts are not issued for students with financial bars. You can check your bar status through What I Owe. For more information on clearing financial bars, see Paying Your Tuition or call Texas One Stop at 512-232-6988.

Order a Transcript

Log in with your EID to order an official transcript online or to check order status.

Online orders are processed within 2 business days. All signed written requests are processed in the order received within five business days. After processing, transcripts are mailed via standard U.S. Postal Service delivery. In-person orders for pickup are usually ready within 10 minutes. Processing times for all orders may be longer during end-of-semester peak periods.

Transcripts sent to incomplete addresses provided on requests may cause delivery delays or returns by the U.S. Postal Service. Address errors may require a new order with payment if not received. Review addresses carefully before submitting transcript request.

Issuing Options

You may request your own official transcript to be issued to you in a sealed envelope; the transcript will be issued in an envelope with the registrar’s signature across the back flap. If you do not request this option, the transcript will be stamped “Issued to Student” and will not be sealed with the registrar’s signature. Transcripts mailed to third parties are automatically sealed.

The Office of the Registrar does not have the ability to fax, email or scan transcripts into digital format under any circumstances.

Former Students

If you were enrolled after the fall semester of 1979, you may already have an EID. Use the university’s UT EID Self-Service Tools to find your EID, update your email address and reset your password. For more EID help, contact ITS Help Desk. If you were enrolled before Fall 1979 or you are unable to obtain an EID, submit a transcript request form and leave the EID field blank.

How to Order an Official Transcript

Order Online (EID required)

Log onto the secure online transcript order system using your EID to place and confirm your order, then immediately pay through What I Owe. After payment is received, transcripts are sent within two business days by standard U.S. mail or international airmail.

Once an order is paid through What I Owe, the order cannot be revised or canceled; refunds are not issued for online orders. Confirmed online orders left unpaid for more than 60 days will be systematically canceled. To prevent online ordering errors, do not click browser’s “back” button at any time during order placement.

What I Owe accepts the following forms of payment: eCheck, electronic funds transfer (EFT), Mastercard, Visa, Discover and American Express (AMEX not accepted by the Registrar’s Office).

If a third-party form is required to be sent with a transcript, place a transcript order online, pay through What I Owe and email the third-party form to our office as an attachment immediately following order submission. Include your full name, EID and online order number or destination address in the email. Scholarship applications, admission applications, financial documents, tax forms, essays, personal letters from students or letters from third parties outside The University of Texas at Austin cannot be sent with transcripts. We will only attach forms that were created by the third party and that specify that it needs to be sent with the transcript.

Order by Mail, Fax or Email

Submit a signed transcript request form by email; by fax (512-475-7681); or by mail to The University of Texas at Austin; Office of the Registrar; Transcript Services; P.O. Box 7216; Austin, TX 78713-7216. All written requests must have the student’s handwritten signature; digital signatures are not accepted. Unsigned transcript requests will not be processed and must be resubmitted with handwritten signature.

If requesting sealed student-issued transcripts on the transcript request form, clearly mark total number of official transcripts sent to student and how many official transcripts from the total number should be sealed separately in official envelopes. Third-party forms may be submitted with online or written requests.

Order In Person

  1. Visit the Office of the Registrar in MAI 16 Monday through Friday between 8:00 a.m. and 5:00 p.m.
  2. You must present a valid UT ID card, state-issued photo ID or driver’s license, current passport or military ID for release of transcript.
  3. If mailing, you must provide a complete address, or you may take the transcript with you. If requesting expedited delivery of transcript(s), bring FedEx shipping label(s) with you to the office before 4:30 p.m.

Order By Proxy

  1. You may authorize a third party to order or pick up your official transcript by using our proxy authorization form; digital signatures are not accepted. Signatures must be verified before the transcript is released. A completed and signed proxy form may be faxed in advance to 512-475-7681.
  2. Ordering by proxy cannot be done online.
  3. Official transcripts for pickup are printed when the proxy arrives at the office. Proxy must present the proxy’s own valid student photo ID, state-issued photo ID or driver’s license, current passport, or military ID for release of transcript. Instructions provided by student on proxy form will be followed exactly; changes requested after submission of form must require a new form.

Hold for Grades and Degrees

You may request your official transcript to be held until your grades or degree for the current semester are recorded. Spring and summer degrees typically post one week after grades post at the end of semesters; fall degrees post after the office reopens from winter break. UT Law grades may post after the semester ends. Law students should check the online grade report for final grade posting before ordering.

Orders placed to hold must be paid before final grade posting date of the current semester. Online orders selected to “Hold for Grades” or “Hold for Degrees” must be paid immediately through What I Owe before the end of the semester to prevent orders from being held until the end of the following semester. Online ordering system for “Hold for Degrees” is not available after final grade posting.

Expedited Delivery

Transcripts can be sent by FedEx at your expense. Other delivery services may be used if you make arrangements in advance. In compliance with security guidelines, payment information will not be provided to third parties or delivery services. Requesting FedEx delivery does not guarantee priority processing of your order.

To Request UPS Delivery

  1. Visit UPS and select Ship or Create a Shipment.
  2.  If your transcript is being sent directly to a third party from our office, you may use the address below as the “from” address when creating the shipping label. Condense as needed.

    The University of Texas at Austin
    Office of the Registrar – Transcript Services
    C/O Texas One Stop
    110 Inner Campus Dr.
    Main building, Ground floor
    Austin, Texas 78712

  3. Enter the address of the location the transcript should be shipped to. UPS does not deliver to P.O. boxes. Provide a physical address.
  4. Select UPS letter for the packaging type.
  5. Continue through remaining prompts, selecting the delivery date and providing payment.

Submit UPS shipping label by 3 p.m. CST to be processed within one (1) business day.

Since there is a UPS drop box nearby, there is no need to schedule a pickup.

To Request USPS Priority Mail Delivery

  1. Visit USPS and select Create a Label or Click-N-Ship. Sign in or create an account.
  2. If your transcript is being sent directly to a third party from our office, you may use our P.O. box address below as the “from” address:

    The University of Texas at Austin
    Office of the Registrar-Transcript Services
    P.O. Box 7216
    Austin, TX 78713

  3. Select Flat Rate shipping.
  4. Select Priority Mail or Priority Express and choose an option with Flat Rate Envelope as the package type.
  5. Continue through remaining prompts and provide payment.

Submit USPS Priority Mail documents by 12 noon CST to be processed within one (1) business day.

To Request FedEx delivery

  1. Visit FedEx and select Create a Shipment. Continue through prompts to confirmation page.
  2. On Confirmation Page, confirm address and shipping information, check the box for Email a copy of my shipping label on bottom of page and enter transcriptforms@austin.utexas.edu to submit shipping label, then select Ship.
  3. To avoid potential delay should there be a problem, when entering information in the From Address area, be sure to provide your contact phone number.
  4. Print backup copy of shipping label and, for online orders, email copy of shipping label to Transcripts.
  5. For written requests, submit printed label along with signed FedEx order form. If ordering in person, bring the shipping label with you to the office before 4:30 p.m.
  6. Transcripts for expedited delivery will not be sent without FedEx shipping label for each destination address.

Written transcript requests for expedited delivery received via mail, fax, or email after 4 p.m. will be processed and usually sent within next two business days.

Online orders requesting expedited delivery via FedEx will be sent out during the next business day.

For orders placed in person, bring a printed FedEx shipping label with you for each destination address to our office before 4:30 p.m.

To Request DHL Delivery (international mail only)

  1. Visit DHL and log in or register.
  2. Select Create a Shipment.
  3. If your transcript is being sent directly to a third party from our office, you may use the address below as the “from” address when creating the shipping label. Condense as needed.
    The University of Texas at Austin
    Office of the Registrar – Transcript Services
    C/O Texas One Stop
    110 Inner Campus Dr.
    Main building, Ground floor
    Austin, Texas 78712
  4. Enter the address of the location the transcript should be shipped to. DHL does not deliver to P.O. Boxes. Provide a physical address.
  5. Continue through remaining prompts and provide payment.

Submit DHL shipping label by 3 p.m. CST to be processed within one (1) business day.

Since there is a DHL drop box or locker nearby, there is no need to schedule a pickup.

Request for a Notarized Official Transcript

These requests take additional time, and they often accompany a request for a notarized diploma and enrollment certification. Allow up to 30 minutes or more for documents to be notarized. Notarized official transcripts cannot be ordered online or sealed in an envelope. If additional documents such as a diploma or certification letter need to be notarized and sent together with the transcript, please mention this in advance. For more information, contact Transcripts by email.

CONTACT US

Student Records and Transcript Services
transcripts@austin.utexas.edu
Include EID with email inquiries.

Campus Address:
Main Building Room 16, Registrar | Transcripts M5500

Mailing Address:
University of Texas at Austin
Office of the Registrar
Transcript Services
P.O. Box 7216
Austin, TX 78713-7216
Fax: 512-475-7681

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