Official Transcripts

• If last enrolled BEFORE Fall 1979, you may not be able to order online. Complete transcript order form 891.
• If last enrolled AFTER Fall 1979, you are eligible to order online. A UT EID and password is required to log into the secure online transcript order system. Even if you did not have a UT EID during the time you attended, one has been assigned to you. Use the University’s UT EID Self-Service Tools to find your UT EID, update your email address, and reset your password. If the UT EID Self-Service Tools cannot locate your UT EID, do not create a UT EID. Contact the UT Service Desk for further assistance.
• Log onto the secure online transcript order system using your EID to place and confirm your order.
• If you only completed distance, extension or correspondence courses, refer to the “Distance, Extension and Correspondence Courses” section for information.

Order a Transcript

Log in with your EID to order an official transcript online or to check order status.

Delivery Options

• Official transcripts have the following delivery options:
  • Mailed: Transcripts ordered and paid online to be mailed leave our office within two (2) business days. It may take longer to mail out transcripts during peak periods; particularly at the beginning and end of semesters. Transcripts are sent by U.S. First Class Standard mail or Foreign Air mail and cannot be tracked. For domestic mail, allow at least two (2) weeks for delivery. For international mail, allow at least four (4) weeks for delivery. If you need to expedite/track a transcript in the mail, see the Expedited Delivery section near the bottom of this page for more information.
  • SPEEDE (if presented with this option): An electronic transcript can be sent to certain community colleges, universities, and licensing boards via SPEEDE, a secure electronic server managed by the National Student Clearinghouse. They are sent the next business day after payment is received. To place this order, select “send to another educational institution” on STEP 1. Then select “send to a third party” on STEP 3 and choose from the drop-down menu. If the recipient you are looking for is not listed in the drop-down menu, you will be unable to send an electronic transcript via SPEEDE to that recipient at this time.Note: If the transcript is for the purpose of gaining admission to a graduate program (as opposed to an undergraduate program or a health science center) OR if the transcript is for human resources for the purpose of gaining employment, then this is probably not the ordering option you want to select. You may enter a mailing address below the drop-down menu to have the transcript mailed.This ordering option is not available for students who only completed dual credit/extension/correspondence courses.
• PDF:
  • PDF transcripts are emailed via DocuSign the same day after payment is received. The DocuSign email should not be forwarded. The PDF transcript links expire 30 calendar days from the sent date. To place this order, select “send directly to me or to a third party” on STEP 1 and select “Yes” to sending the transcript as a PDF on STEP 2. Complete and continue through remaining prompts. 
  • Please note, the PDF transcript option is not available for some third party destinations. In this case, the system may prevent you from placing the order. You may contact the Transcript Services Team to discuss alternatives.
  • If you order a PDF transcript, the recipient will receive one email from DocuSign containing two transcripts. The two transcripts include one official transcript that cannot be downloaded or printed, and one facsimile—a rendering of the official transcript that can be downloaded and printed. The facsimile will be on a white background with a “facsimile transcript” watermark. The facsimile will not bear the university seal or the signature of the registrar. Verify that these transcripts are acceptable to the recipient before placing an order. If you also want a transcript to be mailed, you will need to place a separate order, provide a complete mailing address and pay an additional $20.
  • During the ordering process, you will create a case-sensitive access code that the recipient must use to access the PDF transcript. The access code will be sent to the recipient on your behalf in a separate email.
  • PDF transcript orders are not billed to What I Owe. Instead, you will be led to a separate payment system during the ordering process that accepts VISA, MasterCard, Discover, American Express or eChecks.
  • To resume a PDF transcript order, select “send directly to me or to a third party” on STEP 1 of the ordering system. Select yes on STEP 2. Then scroll down to the bottom of the page and select the order you previously started.
  • There is no option for you to cancel your own PDF transcript order. Orders left unpaid will eventually be systematically canceled.

Paying Online

• If you are eligible to order online, you will be able to pay using your University account, What I Owe. What I Owe accepts the following forms of payment: eCheck, Electronic Funds Transfer (EFT), MasterCard, Visa, Discover, and American Express. Contact the Student Accounts Receivable office if you need assistance using What I Owe.
• If needing your most recent or final transcript sent immediately, confirm grades on transcript by checking your grade report and verify degree is posted before paying.
• Review your order carefully before paying online. Once an order is paid, the order cannot be revised or canceled; refund requests may not be accepted.
• Confirmed online orders left unpaid will eventually be systematically cancelled.
• To prevent online ordering errors, do not click the browser’s “back” button at any time during order placement.
• Transcripts sent to incomplete addresses provided online may cause delivery delays or returns by U.S. Postal Service. Address errors may require a new order with payment if the transcript is not received.

Cancelling an online order

Unpaid transcripts orders to be mailed or sent electronically via SPEEDE can be canceled. To cancel an order, click on “Cancel Unpaid Orders” under the menu on the left side of the screen. You must be in the transcript order system to see this option. You will not see the “Cancel Unpaid Orders” option if you are in What I Owe.

Submit a signed transcript order form 891 by email at transcripts@austin.utexas.edu; by fax (512-475-7681); or by mail to The University of Texas at Austin; Office of the Registrar; Transcript Services; P.O. Box 7216; Austin, TX 78713-7216.

• If requesting sealed student-issued transcripts on the transcript request form, clearly mark total number of official transcripts needed and how many official transcripts from the total number should be sealed separately in official envelopes.

• Transcripts sent to incomplete addresses provided on the order form may cause delivery delays or returns by U.S. Postal Service.  Address errors may require a new order with payment if the transcript is not received.  Review addresses carefully before submitting transcript request.

• Transcripts are sent by U.S. First Class Standard mail or Foreign Air mail and cannot be tracked. For domestic mail, allow at least two (2) weeks for delivery. For international mail, allow at least four (4) weeks for delivery. If you need to expedite/track a transcript in the mail, see the Expedited Delivery section for more information.

Texas One Stop is located on the ground floor of the Main Building (the Tower) on 110 Inner Campus Drive. See Visit Texas One Stop for office hours and visiting procedures.

Do not order online if you will be coming to the office to pick up a transcript.

• For students last enrolled before Fall 1979, your order may need to be placed in advance. Please complete transcript order form 891, request pickup, and wait until we let you know your order is ready.
• You must present a current UT ID card, state-issued photo ID or driver’s license, current passport, or military ID for transcript release.
• Transcripts are $20 per copy and payment is required upfront. Texas One Stop only accepts Visa, MasterCard and Discover cards as payment. You cannot pay online from What I Owe if you are ordering in person.

Incorrect information given to us when placing your order may result in another purchase. A refund will not be issued. Changing your mind about a transcript order after leaving our office will not be refunded or may result in another purchase. When in doubt, follow up with our office before placing a new order.

For students last enrolled after Fall 1979, you may authorize a third party to order or pick up your official transcript by completing our proxy authorization form.

• The proxy can email the form to onestop@utexas.edu. A clear copy of the student’s valid photo ID that bears a signature must accompany the proxy form.
• Ordering by proxy cannot be done online.
• All written requests must have student’s handwritten signature.
• The proxy must present their own current student photo ID, state-issued photo ID or driver’s license, passport, or military ID for document release. The first and last name of the proxy written on the proxy form must match the proxy’s identification.
• If the payment section on the proxy form is left blank, we will expect the proxy to pay for the transcript in our office.

If you require notarized transcripts, you may order them in person, by proxy, email, fax, or mail. Do not order online.

Please note that notarized transcripts may not be sealed in an envelope. If additional documents such as a diploma or enrollment certification need to be notarized and sent together with the transcript, please mention this in advance.

Ordering notarized transcripts in person or by proxy

Please follow the guidelines for ordering transcripts in person or by proxy as listed on this page.

If an apostille is needed, contact the Texas Secretary of State office.

Ordering a notarized transcript via email, fax, or mail

• Submit signed notarized transcript order form by email to transcripts@austin.utexas.edu; by fax (512) 475-7681; or by mail to The University of Texas at Austin; Office of the Registrar; Transcript Services; P.O. Box 7216; Austin, TX  78713-7216.
• Transcripts sent to incomplete addresses provided on the order form may cause delivery delays or returns by U.S. Postal Service. Address errors may require a new order with payment if the transcript is not received. Review addresses carefully before submitting transcript request. Payment instructions are provided on the transcript order form.
• Transcripts are sent by U.S. First Class Standard mail or Foreign Air mail and cannot be tracked. For domestic mail, allow at least two (2) weeks for delivery. For international mail, allow at least four (4) weeks for delivery. If you need to expedite/track a transcript in the mail, see the Expedited Delivery section for more information.
• If your notarized transcript requires an apostille, mark where indicated on the transcript order form. Include final destination address and what country the document will be filed in. Complete the Texas Secretary of State Request for Official Certificate or Apostille form and submit it to our office with the transcript order form. Once the transcript order form is processed, the notarized transcript and your request for apostille form will be mailed to the Texas Secretary of State Authentications Unit.

The Texas Secretary of State office does not pay for postage. If you want your transcript to be delivered to the destination address from the Texas Secretary of State office, a USPS Priority, UPS, FedEx, or DHL shipping label must be submitted to our office along with the transcript order form. See the Expedited Delivery section for information on shipping labels. If a shipping label is not provided, we will instruct the Texas Secretary of State office to return your apostilled transcript to our office via interagency mail (postage not required). When we receive the apostilled transcript you will be notified, and we will mail it to the address you provided via U.S. First Class Standard mail or Foreign Air mail with no tracking.

• Visit FedEx and select Create a Shipment.
• You may use the address below as the “from” address, making sure to include your full name and list UT Austin as in care of (C/O).
  LSAC (Law School Admissions Council): For any transcripts being sent to the LSAC (Law School Admissions Council) do not [insert your full name on record], but instead, just list UT Austin Transcript Services as the name (without indicating the C/O), and use the rest of the address as noted below:[insert your full name on record]
  C/O UT Austin Transcript Services
  Texas One Stop
  110 Inner Campus Dr., Main bldg.
  Austin, TX 78712
• Enter the address of the location the transcript should be shipped to. FedEx does not deliver to P.O. Boxes. Provide a physical address.
• Enter your phone number in the “from” address section to avoid a potential delay in our office, should there be a problem.
• Select FedEx envelope for the package type.
• Continue through remaining prompts, selecting the delivery date and providing payment.
• On the Confirmation page: you can check the box, Email a copy of my shipping label, enter transcriptforms@austin.utexas.edu, and then select Ship. Or you may enter your email address and then forward the shipping label to transcriptforms@austin.utexas.edu.

Since there is a FedEx drop box nearby, there is no need to schedule a pickup.

• Visit UPS and select Ship or Create a Shipment.
• You may use the address below as the “from” address, making sure to include your full name and list UT Austin as in care of (C/O).
  LSAC (Law School Admissions Council): For any transcripts being sent to the LSAC (Law School Admissions Council) do not [insert your full name on record], but instead, just list UT Austin Transcript Services as the name (without indicating the C/O), and use the rest of the address as noted below:[insert your full name on record]
  C/O UT Austin Transcript Services
  Texas One Stop
  110 Inner Campus Dr., Main bldg.
  Austin, TX 78712
• Enter the address of the location the transcript should be shipped to. UPS does not deliver to P.O. boxes. Provide a physical address.
• Enter your phone number in the “from” address section to avoid a potential delay in our office, should there be a problem.
• Select UPS letter for the packaging type.
• Continue through remaining prompts, selecting the delivery date and providing payment.

Since there is a UPS drop box nearby, there is no need to schedule a pickup.

• Visit USPS and select Create a Label or Click-N-Ship. Sign in or create an account.
• You may use the address below as the “from” address, making sure to include your full name and list UT Austin as in care of (C/O).
  LSAC (Law School Admissions Council): For any transcripts being sent to the LSAC (Law School Admissions Council) do not [insert your full name on record], but instead, just list UT Austin Transcript Services as the name (without indicating the C/O), and use the rest of the address as noted below:[insert your full name on record]
  C/O UT Austin Transcript Services
  P.O. Box 7216
  Austin, TX 78713
• Select Flat Rate shipping.
• Select Priority Mail or Priority Express and choose an option with Flat Rate Envelope as the package type.
• Continue through remaining prompts and provide payment.