Visit Texas One Stop

  • Texas One Stop Lobby

Meet With Us

Whether you have questions about billing or need help understanding your financial aid, our team is here to help. Students can schedule an in-person appointment or join the queue for same-day walk-in advising.

 Beginning Monday, Feb. 9, Texas One Stop will temporarily relocate our in-person services from MAI 1 to MAI 7, directly across the hall from our current office on the ground floor of the UT Tower. This relocation is anticipated to extend in to the Fall 2026 term.

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ESTIMATED WAIT TIME:

WALK-IN ADVISING:

EXPRESS SERVICES:

VETERAN EDUCATION BENEFITS:

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Join the queue for an in-person meeting or schedule an appointment below.

Schedule an appointment

Location

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

Hours of Operation
Monday-Tuesday, Thursday-Friday: 8:30 a.m.-4:30 p.m.
Wednesday: 9 a.m.-4:30 p.m.

If you’re not able to visit in person, you can still call or email Texas One Stop for assistance. We’re here for you!
Call: (512) 232-6988
Email: onestop@utexas.edu

Visit the UFCU Lounge

Students are welcome to visit the UFCU Lounge, which is part of University Federal Credit Union’s $1 million gift to support Texas One Stop’s operations. “This generous gift will make such a difference in helping our students access the services and support they need through every step of their UT journey,” Jennifer Love, Associate Vice Provost of Financial Aid and Texas One Stop.

UFCU CEO and Longhorn alumnus, Tony Budet, shared “since our founding by UT faculty in 1936, UFCU has consistently aspired to provide opportunities for everyone in the communities we serve to grow and learn. We acknowledge education is a key to financial health and well-being. We are delighted that our investment in the Texas One Stop Center is a tangible way for UT Austin students and families to positively connect their successful education with our commitment to serve as a trusted partner on their journey.”

Still Need Help?

We’re here for you.

Visit

Hours of Operation
Monday-Tuesday, Thursday-Friday: 8:30 a.m.-4:30 p.m.
Wednesday: 9 a.m.-4:30 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

Call

(512) 232-6988 (myUT)

Hours of operation for phone calls are Monday-Tuesday, Thursday-Friday 8:​30 a.​m.​-5 p.​m., Wednesday 9 a.m.-5 p.m. Call volumes may be higher during peak times.

Call Us

Email

onestop@utexas.edu
Email response times may take 5-7 business days.
Email

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