About Us

As part of the university’s commitment to providing exceptional customer service to support student success, Texas One Stop for Enrollment Services was developed in November 2019 to maximize service to students and make it easier for them to get help with registration, financial aid, and billing in one central location.

In a newly remodeled location on the ground floor of the UT Tower, Texas One Stop will offer upgraded technology and professional staff who are cross-trained in registration and records, student accounts, and financial aid, and is expected to open in Fall 2020.

Along with the new, integrated center, the virtual Texas One Stop website launched in November 2019 to help students find important information easily to complete important steps in the enrollment process. The launch of the website also included the new Bevo Bot automated chatbot to provide immediate answers to questions and connect students to the resources they’re looking for.

Meet the Team

Our team is departmentally cross-trained in the areas of registration, scholarships and financial aid, tuition payments, and student records. We are excited and prepared to help you get the information you need for enrollment and achieve a timely graduation! Call us at 512-232-6988, email us at onestop@​utexas.​edu, or view our office hours listed below.

Jennifer Love
Director

Jessica Rodriguez
Associate Director

Danielle Kaplan
Associate Director

Zanne Coon
Assistant Director

Carla McCown
Senior One Stop Coordinator

Amy Downey
Senior One Stop Coordinator

Taylor Sowells
Senior One Stop Coordinator

Tarasha Skidmore
Senior One Stop Coordinator

Sejal Shah
Senior Project Manager

Priscilla Kinkle
Office Manager

Amita Amin
One Stop Coordinator

Jordan Gault
One Stop Coordinator

Maria Hernandez-Norris
One Stop Coordinator

Marc Paolozza
One Stop Coordinator

Jacob Ramirez
One Stop Coordinator

Cetricia Rockhold
One Stop Coordinator

Andrew Vasquez
One Stop Coordinator

One Stop Coordinators
Landy Allen
One Stop Coordinator
Ernest Barrera
One Stop Coordinator
Forest DeLozier
One Stop Coordinator
Spencer Fox
One Stop Coordinator
Juan Garcia
One Stop Coordinator
Allison Hernandez
One Stop Coordinator
Jade Houtz
One Stop Coordinator
Aleksaundra Ilski
One Stop Coordinator
Vera Leh
One Stop Coordinator
Jose Lopez
One Stop Coordinator
Kat Morales
One Stop Coordinator
Kearesten Patterson
One Stop Coordinator
Raven Pereida
One Stop Coordinator
Taelor Robinson
One Stop Coordinator
Alex Rockwood
One Stop Coordinator

  • Landy Allen
    One Stop Coordinator

    Forest DeLozier
    One Stop Coordinator
  • Spencer Fox
    One Stop Coordinator

    Allison Hernandez
    One Stop Coordinator
  • Jade Houtz
    One Stop Coordinator

    Vera Leh
    One Stop Coordinator
  • Jose Lopez
    One Stop Coordinator

    Kearesten Patterson
    One Stop Coordinator
  • Raven Pereida
    One Stop Coordinator

    Alex Rockwood
    One Stop Coordinator

Inclusion Statement

Fostering inclusion and diversity is among our highest priorities and essential to our success. The diversity of our staff strengthens our work and enhances our ability to accomplish our mission. The diversity of the student body enriches the holistic educational experience of all students, and it prepares our graduates to thrive and lead in an increasingly global society.

Still Need Help?

We’re here for you.

Visit

Hours of Operation (until further notice)
Monday–Friday
9 a.m.–4 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Hours of operation for phone calls are 8:​30 a.​m.​- 4:00 p.​m. Call volumes may be higher during peak times.

Call Us

Email

onestop@utexas.edu
3-5 business day response time
email

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