About Us

As part of the university’s commitment to providing exceptional customer service to support student success, Texas One Stop for Enrollment Services was developed in November 2019 to maximize service to students and make it easier for them to get help with registration, financial aid, and billing in one central location.

In a newly remodeled location on the ground floor of the UT Tower, Texas One Stop offers upgraded technology and professional staff who are cross-trained in registration and records, student accounts, and financial aid.

Along with the new, integrated center, the virtual Texas One Stop website launched in November 2019 to help students find important information easily to complete important steps in the enrollment process. The launch of the website also included the new Bevo Bot automated chatbot to provide immediate answers to questions and connect students to the resources they’re looking for.

Meet the Team

Our team is departmentally cross-trained in the areas of registration, scholarships and financial aid, tuition payments, and student records. We are excited and prepared to help you get the information you need for enrollment and achieve a timely graduation! Call us at 512-232-6988, email us at onestop@​utexas.​edu, or view our office hours listed below.

Inclusion Statement

Fostering inclusion and diversity is among our highest priorities and essential to our success. The diversity of our staff strengthens our work and enhances our ability to accomplish our mission. The diversity of the student body enriches the holistic educational experience of all students, and it prepares our graduates to thrive and lead in an increasingly global society.

Leadership Team

Jennifer Love

Jennifer Love
Assistant Vice Provost of Texas One Stop

Danielle Kaplan

Danielle Kaplan
Associate Director

Jessica Rodriguez

Jessica Rodriguez
Associate Director

Zanne Coon

Zanne Coon
Assistant Director

Raven Pereida

Raven Pereida
Assistant Director

Amy Downey

Amy Downey
Senior One Stop Coordinator

Carla McCown

Carla McCown
Senior One Stop Coordinator

Tarasha Skidmore

Tarasha Skidmore
Senior One Stop Coordinator

Sejal Shah

Sejal Shah
Senior Project Manager

Priscilla Kinkle

Priscilla Kinkle
Office Manager

Staff Members

Alex Galindo

Alex Galindo
One Stop Coordinator

Jose Lopez

Jose Lopez
One Stop Coordinator

Kearesten Patterson

Kearesten Patterson
One Stop Coordinator

Marc Paolozza

Marc Paolozza
One Stop Coordinator

Augusta Reilly

Augusta Reilly
One Stop Coordinator

Farzana Tasnim

Farzana Tasnim
One Stop Coordinator
Amita Amin
One Stop Coordinator		 Robert Castro
One Stop Coordinator		 Forest DeLozier
One Stop Coordinator
Jordan Gault
One Stop Coordinator		 Alexis Hernandez
One Stop Coordinator		 David Hernandez
One Stop Coordinator
Ismene Leao
One Stop Coordinator		 Vera Leh
One Stop Coordinator		 Carlos Moreno
One Stop Coordinator
Lizbeth Mucino
One Stop Coordinator		 Jessica Yañez Rowland
One Stop Coordinator		 Jonathon Tolj
One Stop Coordinator
Nicole Villalobos
One Stop Coordinator		 Max Wozniak
One Stop Coordinator

  • Amita Amin
    One Stop Coordinator

    Forest DeLozier
    One Stop Coordinator

  • Jordan Gault
    One Stop Coordinator

    David Hernandez
    One Stop Coordinator

  • Ismene Leao
    One Stop Coordinator

    Carlos Moreno
    One Stop Coordinator

  • Lizbeth Mucino
    One Stop Coordinator

    Jonathon Tolj
    One Stop Coordinator

  • Nicole Villalobos
    One Stop Coordinator

    n/a

Student Associates

Nicky Alexander
One Stop Student Associate

Divina Cantu
One Stop Student Associate

Rhea Jain
One Stop Student Associate

Jay Patel
One Stop Student Associate

Roberto Reyes
One Stop Student Associate

Sammie Reyes
One Stop Student Associate

Still Need Help?

We’re here for you.

Visit

Hours of Operation
Monday–Tuesday, Thursday-Friday: 8:30 a.m.– 4:30 p.m.
Wednesday: 9:00 a.m.– 4:30 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Hours of operation for phone calls are Monday-Tuesday, Thursday-Friday 8:​30 a.​m.​- 5:00 p.​m., Wednesday 9:00 a.m.-5:00 p.m. Call volumes may be higher during peak times.

Call Us

Email

onestop@utexas.edu
2 business day response time
email

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