Please see a list of Enrollment Management and Student Success resources below in order to best assist you.

Resources Student FAQs CARES Act FAQs

We are experiencing higher than normal call volumes. During these peak times, you may be offered a callback so you can speak with a coordinator directly.
Email response times may take 3-5 business days.

If you are calling with summer billing questions, please note you have until June 5 to make a payment without penalty.
Note: Your courses will be canceled if payment is not made by June 5 at 5pm. Thank you for your patience.

Meet the Team

Our team is departmentally cross-trained in the areas of registration, scholarships and financial aid, tuition payments, and student records. We are excited and prepared to help you get the information you need for enrollment and achieve a timely graduation! Call us at 512-232-6988, email us at onestop@​utexas.​edu, or visit us at one of the locations listed below.

Jennifer Love

Jessica Rodriguez
Associate Director

Danielle Kaplan
Associate Director

Zanne Coon
Senior One Stop Coordinator

Carla McCown
Senior One Stop Coordinator

Sejal Shah
Senior Project Manager

Priscilla Kinkle
Office Manager

Isabel Alvarado
One Stop Coordinator

Amita Amin
One Stop Coordinator

Sara Casselberry
One Stop Coordinator

Erin Cunningham
One Stop Coordinator

Amy Downey
One Stop Coordinator

Jordan Gault
One Stop Coordinator

Cecilia Handy
One Stop Coordinator

Maria Hernandez-Norris
One Stop Coordinator

Suzi McCuistion
One Stop Coordinator

Marc Paolozza
One Stop Coordinator

Jacob Ramirez
One Stop Coordinator

Cetricia Rockhold
One Stop Coordinator

Tarasha Skidmore
One Stop Coordinator

Taylor Sowells
One Stop Coordinator

Andrew Vasquez
One Stop Coordinator

Kris Zepeda
One Stop Coordinator

Still Need Help?

We’re here for you.


– In-person, on-campus services have been suspended until further notice.

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at


(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 9:00 a.m. – 4:30 p.m. until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

Call Us

3-5 business day response time


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