Managing Aid

After you have received your financial aid, it’s important to understand what you need to do to keep it. We want to help you make good choices when it comes to your money.

Special Situations

Had a change in circumstances after you submitted the FAFSA? Taking out a loan from a private lender? Forms for a variety of situations can be found here.

Maintaining Eligibility

Familiarize yourself with the requirements you must meet in order to keep your financial aid.

Withdrawal and Its Impact on Financial Aid

If you wish to withdraw from the university, make sure you understand the process so that your financial aid is handled appropriately.

Adding/Dropping a Course and Its Impact on Financial Aid

Changing your course load will affect your financial aid offer.

Managing Your Money

Find tips on living a financially fit life.

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Still Need Help?

We’re here for you.


Hours of Operation
Monday–Tuesday, Thursday-Friday: 8:30 a.m.– 4:30 p.m.
Wednesday: 9:00 a.m.– 4:30 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at


(512) 232-6988 (myUT)

Hours of operation for phone calls are Monday-Tuesday, Thursday-Friday 8:​30 a.​m.​- 5:00 p.​m., Wednesday 9:00 a.m.-5:00 p.m. Call volumes may be higher during peak times.

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Email response times may take 5-7 business days.


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