SMS Terms and Conditions

Texas One Stop for Enrollment Services uses SMS text messages to provide billing deadline reminders, Longhorn Textbook Access program updates, and other important information. Standard text messaging and data rates may apply.

Students may opt-out at any time by responding to the text message. Please note that opting out will remove you from all future communication from Texas One Stop. You will continue to receive important emails from Texas One Stop and other offices, as email remains the official form of communication from the university.

Still Need Help?

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Visit

Hours of Operation
Monday–Tuesday, Thursday-Friday: 8:30 a.m.– 4:30 p.m.
Wednesday: 9:00 a.m.– 4:30 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Hours of operation for phone calls are Monday-Tuesday, Thursday-Friday 8:​30 a.​m.​- 5:00 p.​m., Wednesday 9:00 a.m.-5:00 p.m. Call volumes may be higher during peak times.

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Email

onestop@utexas.edu
Email response times may take 5-7 business days.
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