My Financial Aid Portal

My Financial Aid, your new student financial aid portal, is now live! This new and improved portal replaces The University of Texas at Austin’s Check Aid Status Here (CASH) and will be used to review, accept and manage your financial aid offers for Fall 2024 and onwards.

Once awards become available, students will be able to see all types of aid they qualify for based on their FAFSA, as well as any State or Institutional Aid they may have been awarded. Information will be updated as it becomes available, so check back often if you need assistance. We encourage you to check your email and My Financial Aid regularly to ensure you don’t miss any critical information. 

Incoming students: Financial aid award notifications for 2024–25 are being sent on a rolling basis to those who’ve submitted their FAFSAs — watch for an email to check your My Financial Aid portal for details! Current students: You’re next and you should be receiving 2024-25 awards in the coming weeks!

Viewing Your Financial Aid Awards    Student looking at computer

  • Students will receive an email notification from the Office of Scholarships and Financial Aid when they can view their awards.
  • To view your financial aid awards and/or required documents in My Financial Aid, you must log in to the student portal using your UT EID and password.
  • If you are unable to log in or have questions related to your financial aid, please contact Texas One Stop at 512-232-6988 or
  • When viewing your awards, please keep in mind that the costs and awards displayed are estimated based on the information you reported on your Free Application for Federal Student Aid (FAFSA). Award eligibility is subject to verification, and your eligibility for these awards may change if new information is received. 
  • Always close your web browser when you are done viewing your financial aid information, especially when using shared computers/kiosks. If you fail to close your browser, a subsequent user may inadvertently access your financial aid information.

My Financial Aid Portal

Using My Financial Aid

Logging Into My Financial Aid

Log into the My Financial Aid student portal using the My Financial Aid Access button above.

The first time you access My Financial Aid, you will be prompted to consent to conduct business electronically. On the home page, you will see three steps:

Step 1: Become Financial Aid Eligible

Step 2: Take Action on Loans, and

Step 3: Receive Your Funds

Items in RED require your action and/or attention. Items in GREEN are completed. Review any red items and the notification badges in the navigation header.

Home page for My Financial Aid


The notifications tab highlights additional action items that need your immediate attention to continue processing your Financial Aid.

Notifications are used to help students know what steps are needed in order to be considered, awarded, and disbursed financial aid. Here you will be able to see the status of a notification and the action required to complete it.

Granting Access to Authorized Users

Handout icon

In order for your parent, guardian or someone else to access your My Financial Aid information, you will first need to grant them guest access to view your information.


Step 1: From My Financial Aid, click your Name in the top right corner and select Profile from the menu.

Step 2: Scroll down to the Manage Proxy Access section. The Add Edit Proxy Portal Access section will display any current guest information, including Guest Email Address, Guest Role, Status, Edit, and Action.

Step 3: To add a new guest, click the Add Guest icon.

Step 4: Enter the Guest’s Email Address. Note: The entry field is case-sensitive, so we recommend using all lower-case letters. Also, be aware that the same email address cannot be used for multiple students attending the University, so if a parent has more than one student attending UT Austin, a separate email address must be used.

Step 5: Check the Proxy/Guest checkbox.

Step 6: Verify that the status is GREEN and says ENABLED

Step 7: Click on the Save Icon under Edit. This will send your guest an email and a link for access. They will need to click the link to proceed.

Your guest will be able to log into My Financial Aid using the email address that you provided as the username and your UT EID as the password. They will then be prompted to create a new password.

The guest will need to accept the Consent to Conduct Business Electronically. They can now access My Financial Aid to perform any tasks needed.


How Do I Create a FERPA Release Authorization?

FERPA Release for Financial Aid Information

Handout iconIf you would like your parent or guardian’s help with the financial aid process, or your parent or guardian wants information about your financial aid, you will need to first complete and submit a release form to the Office of Scholarships and Financial Aid to grant your parent or guardian access.

This release only allows Texas One Stop and Financial Aid staff to discuss your financial aid with your parent or guardian. It does not allow your parent or guardian access to My Financial Aid (see Granting Access above to grant them access to My Financial Aid), and it does not give your parent or guardian access to other FERPA-protected information, such as grades or class schedules. For more information about the Family Educational Rights and Privacy Act (FERPA), visit the Privacy page.

Step 1: Log into the My Financial Aid student portal.

Step 2: Click on “Documents” in the navigation bar at the top of the homepage.

Step 3: Click on the “Upload a non-requested document” link in the description under the “Documents” page title.

Step 4: Select “FERPA Release” from the list of document names.

Step 5: Select “Student” as the document owner(s) and “Lifetime” as the award year.

Step 6: In the “Enter Document Data” section, list the name of the parent or guardian you wish to grant a FERPA authorization for, today’s date, and a password for the person you are authorizing. The FERPA authorization is a lifetime document, meaning you do not need to resubmit a new document each year. If you wish to remove a FERPA authorization for your parent or guardian, you can delete the information entered in their entry.

Uploading and Submitting Documents

Handout iconFrom the My Financial Aid home page, click the Documents tab at the top to submit a document. Only the owner can upload the requested document. If your parent or a guest is the owner, they will be able to complete the tasks once they are granted access.

On the Documents page, any Documents requiring attention will be listed, and a Submit Document button will appear next to each. All requested documents will be listed under Documents Requiring Attention.

Previously submitted documents will appear in the Document History at the bottom of the page. If a previously submitted document needs to be edited or resubmitted, click the Update Document button and follow the steps to re-upload.

IMPORTANT: If the Owner and Award Year fields are grayed out, then the first step will be to CHOOSE A FILE.

Step 1: Select the Submit Document button to the right of each item that is needed.

Step 2: Click Choose a File at the top right and select your document. You must have a copy of the document saved on your device before you will be able to upload it. The portal can accept document types that are PDF, JPEG, GIF, or PNG.

Step 3: Review and complete all fillable fields that are required for the document.

Step 4: Once all information has been entered and a document has been selected, scroll down to the bottom of the page and you will see a UPLOAD button. If the button is colored in GREEN, then click UPLOAD. If the button is not filled in or clickable, that means you have not inputted all the requested information; scroll back up and fill in any missing information and then the UPLOAD button will change to green.

Step 5: Then Click upload. After submitting the document, a pop-up will appear notifying you that it was successfully uploaded; click OK.

Special Note: All uploaded documents can be found on the Documents page under “Document History.”

Viewing Your Financial Aid

Handout iconStep 1: Log in to the My Financial Aid student portal.

Step 2: Click on “Financial” in the navigation bar at the top of the homepage.

Step 3: Select the relevant academic school year from the tabs under “Financial Information.”

Step 4: “Section 1: How much does my education cost?” shows your estimated cost of attendance for the year.

Step 5: “Section 2: How much financial aid can I receive?” lists your financial aid awards. These awards can include loans, grants, scholarships and work-study, if applicable. Each listing will show the award name, current status, the amount offered to you and how much you can receive. Aid with the “Awarded” status requires no additional action, but aid with “Projected” status may not be disbursed unless specific action is taken.

Step 6: “Section 3: When am I scheduled to receive my financial aid?” shows when you are scheduled to receive your aid, as well as the release dates of aid that has already disbursed. Financial aid typically begins to disburse about a week before the first day of class each semester.

Accepting Your Financial Aid Offer

Handout iconHow can I accept my financial aid offer?

Accepting awards is only required for Federal Direct Student Loans. You are not required to accept, adjust or decline any other funds in your financial aid package.

Step 1: Log in to the My Financial Aid

Step 2: If you have any pending actions on your home page, click on “Financial” in the navigation bar at the top of the homepage to see your financial aid summary.

Step 3: Select the relevant academic year from the tabs under “Financial Information.”

Step 4: Click the pencil icon next to the loan you would like to accept.

Step 5: Awards Summary

  • Select “Start Loan Acceptance.”

Step 6: Accept Your Awards

  • During this step, you can select one of three options.
    • The amount to maximize my remaining tuition and fees: This option indicates that you are accepting the total loan amount offered to you.
    • Another amount: This option allows you to enter the amount you wish to borrow for the academic year. This option also allows you to calculate your living expenses by clicking on the link.
    • I would like to decline my funds: This option indicates that you are declining your loan funds for the academic year.
  • Select “Continue” after choosing one of the options.

Step 7: Confirm Your Awards Selection

  • Review the summary of your loan acceptance.
  • If you are a first-time borrower, you must sign your Master Promissory Note (MPN) and complete the Loan Entrance Counseling by selecting “Complete Loan Entrance Counseling.” You will automatically be redirected to Complete Your Student Loan Entrance Counseling Requirement.
  • Click “Continue.”

Step 8: E-Sign Your Awards Letter

  • During this step, you can view an updated copy of your award letter and fully accept your financial aid award.
  • Complete the step by indicating “I accept” and sign by entering your student ID and last name.
  • Select “Sign & Finish.”


How do I know if I have outstanding requirements?

The “Required Financial Aid Actions” section on your homepage will inform you of any outstanding items you need to take action on. The Documents page will also list any documents that are currently being requested from you.  

What if I have a special or unique circumstance and need my financial aid reviewed?

If changes in your or your family members’ lives have impacted you financially, you may be eligible to submit a special circumstance appeal. The different types of financial aid appeals can be found on the Texas One Stop website and are completed electronically through DocuSign. Once submitted, the Office of Scholarships and Financial Aid will review your appeal and consider changes to your available aid based on the information provided. 

I cannot access the My Financial Aid portal because I am not enrolled in Duo. How do I resolve this?

Instructions on how to set up your DUO two-factor authentication account can be found here. If you need additional assistance with DUO please reach out to the UT Help Desk directly by calling 512-475-9400 or emailing

Why does My Financial Aid say I am over-funded or under-funded for Academic Year Aug 20, 2024 - Jun 4, 2025?

Your financial aid summary will look at the total amount listed under “How much Financial Aid can I receive?” compared to the total Tuition and Fees amount in your cost of attendance. If the total amount you will receive exceeds the cost of your tuition and fees you will see a message stating you are over-funded. This is an estimated amount of excess financial aid, including projected loans, that you may receive after your tuition has been paid. These funds can be used towards other expenses such as housing, books transportation, and other educational costs. If the total amount offered to you is less than the cost of your tuition and fees you will see a message stating you are under-funded. This is an estimated amount that you may need to pay towards your educational costs out-of-pocket. 

How do I apply for a PLUS loan?

Parents and graduate students will complete a PLUS application online using their Federal Student Aid ID and password. The PLUS loan offered to you in My Financial Aid will automatically be updated to reflect the amount requested on your application. Students will be able to adjust the amount of a PLUS loan previously requested through My Financial Aid, up to the approved PLUS application amount. Parents will only be able to change the amount of a Parent PLUS loan through Federal Student Aid. If you do not wish to borrow a PLUS loan, the amount awarded to you in My Financial Aid will remain in a projected status.

Where can I set up direct deposit to receive my financial aid?

After your UT debts are paid, any excess financial aid will be refunded to you to help pay for books, transportation, and other educational costs. If you signed up for direct deposit, your refund will appear in your bank account in 2 to 3 business days after disbursement. If you did not sign up for direct deposit, a paper check will be sent to the local address we have on file. Direct deposit can be set up in UT Direct.

Why can I not see my tuition exemption on My Financial Aid?

Tuition bills for the fall 2024 semester will be distributed to students electronically July 30th. Once a tuition exemption, such as the Hazlewood Act exemption or Highest-Ranking High School Graduate exemption, has been applied to your tuition bill, you will see this reflected in your My Financial Aid portal on the Financial tab. 

I was awarded a scholarship from my department but did not see it in My Financial Aid. When will I be able to see that scholarship?

Scholarships from your college or department will be reflected in your My Financial Aid portal once your department finalizes your award. You may receive some award payments that do not appear in your My Financial Aid portal. This is because they are not included in your financial aid packaging; these include emergency funds, cash prizes, certain travel funds, direct tuition payments, etc.

What is the difference between direct and indirect costs?

Direct costs include tuition and fees and on-campus housing, while indirect costs include off-campus housing, books and supplies, transportation, and other educational costs.

What is the Title IV Authorization document in My Financial Aid?

Title IV funds are federal student aid funds such as Subsidized/Unsubsidized Loans, Graduate PLUS Loans, Parent PLUS Loans, Federal Pell Grants, and Federal Supplemental Educational Opportunity Grants. Students must provide authorization to allow UT to apply Title IV funds to current academic year institutional charges beyond tuition and on-campus housing, such as orientation fees, University Health Services fees, UT Libraries fees, etc. If you do not provide this authorization your Title IV funding will only be applied to tuition and on-campus housing. This authorization can be completed in My Financial Aid portal under the Documents tab and can be updated at any point in time during the academic year. Excess financial aid will be sent to you via direct deposit or as a paper check mailed to the local address we have on file. It will be your responsibility to use these funds to pay other bills on What I Owe. 

Can I decline or change the amount of loans offered to me?

If you do not want to accept loans you can reduce the amount offered to you to $0 on the Financial tab in My Financial Aid.

Am I required to complete Direct Loan entrance counseling and sign promissory notes if I do not want to accept loans?

These loan actions are only required if you decide that you would like to accept the loans that have been awarded to you. Please note that these loan actions will remain on the Home tab in Section 3 and on the Notifications tab in case you decide you would like to accept the loans later. Not completing these actions will not prevent other aid from being disbursed.  

Why does my scholarship appear as a Spring 2025 award when it should be both fall and spring?

A current issue in My Financial Aid is causing scholarships to appear as a single Spring 2025 award even though there may be separate fall and spring disbursements. We hope to resolve this issue soon, but in the meantime, you can contact Texas One Stop to confirm the scheduled disbursement dates for your scholarship.

Do females have to complete the Selective Service document?

All students awarded state financial aid must complete a Selective Service document in My Financial Aid. If you were born female, please select “I was born female and not required to register” to clear this required document. 

Check Aid Status Here (CASH)

Students enrolled for Spring 2024 and Summer 2024 terms will continue to use CASH to review and accept financial aid.

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