The university has implemented a tuition payment deadline grace period until August 25, 2020 for undergraduate students enrolled for the fall semester.

Resources Student FAQs CARES Act FAQs

We are experiencing higher than normal call volumes. During these peak times, you may be offered a callback so you can speak with a coordinator directly.
Email response times may take 5-7 business days. If you have a question or concern regarding tuition costs,
please contact Student Accounts Receivable at tuition@austin.utexas.edu or 512-475-7777.

Veteran Education Benefits

Veteran Education benefits are meant to help offset the expenses involved in pursuing your education. These benefits may help cover the cost of tuition, books, and housing. As part of the Office of the Registrar, the Veteran Certification Team is available to help veterans and their dependents understand and apply for Veteran Education Benefits. We are dedicated to processing your benefits accurately and efficiently. We look forward to helping you achieve your education goals.

Due to COVID-19 and its related challenges, during our peak processing times, we are experiencing delays in processing G.I. Bill® and/or Hazlewood applications for Fall 2020. If your G.I. Bill® and/or Hazlewood application is still pending and you are approaching the tuition deadline, please be prepared to make other arrangements for payment. Eligible students also have the option of applying for a short-term tuition loan. Visit Tuition Loans on Texas One Stop for more information on how to apply as well as other options. We know these are difficult times and want you to know that we are doing everything we can to help you as quickly as possible. If you need further assistance, please contact us.

Contact Us

Veteran Certification, Main Building (MAI) Room 16
The University of Texas at Austin
Office of the Registrar, Veteran Certification
PO Box 7216, Austin TX 78713-7216
gibill@austin.utexas.edu, hazlewood@austin.utexas.edu, Phone 512-475-7540

Visit Us

Veteran Certification is available Monday – Friday, 8:00 a.m. – 4:30 p.m. In-person consults and services have been suspended until further notice. To schedule a one-on-one Zoom appointment please email us, or you may call us (512-475-7540) if you prefer.

We are currently accepting and processing GI Bill® Questionnaires, and will process benefit requests after you have registered for your classes.

We are accepting Hazlewood Exemption Applications for the Spring, Summer, and Fall 2020, and Spring 2021 semesters. You can apply if you have previously used Hazlewood at UT Austin, or have been admitted for one of these semesters and paid your enrollment deposit.

Please see the GI Bill® Benefits and Hazlewood Exemption web pages for detailed information on each benefit.

Other Veteran Services at UT

In addition to services provided by Veteran Certification within the Registrar’s office, the staff of the Student Veteran Services (SVS) office in SSB 4.472 are also available to assist you during regular business hours. More information about SVS services is available on the Dean of Students website.

Still Need Help?

We’re here for you.

Visit

Beginning Monday, August 17:
Monday–Friday, 10 a.m.–3 p.m.
By appointment only
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

Call Us

Email

onestop@utexas.edu
5-7 business day response time
email

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