Resources Student FAQs CARES Act FAQs

We are experiencing higher than normal call volumes. During these peak times, you may be offered a callback so you can speak with a coordinator directly.
Email response times may take 5-7 business days. If you have a question or concern regarding tuition costs,
please contact Student Accounts Receivable at or 512-475-7777.



Welcome to your resource for everything related to registering for classes, financial aid, paying your bill, ordering transcripts and more.

Trending Questions

  • Tools and Technology Needs

    Visit the checklist on Keep Learning to make sure you have the tools and technology you need to be successful in your course(s). If you need help paying for technology needs, contact Texas One Stop or complete the Cost of Attendance appeal form to request a review of your financial aid.

  • Sending a Transcript to UT for Transfer Credits?

    Visit the Transcript Submission section in Admissions for details on how to submit your transcript from another school for transfer credits.

  • COVID-19: Texas One Stop Operations ›

    In accordance with recommendations from public health officials, UT Austin has suspended many on campus resources and in person services until further notice.

  • Keep Learning ›

    Keep Learning provides guides students can use to keep focused while studying virtually, maintain a clear path toward graduation, as well as portals to a variety of campus-wide support resources.

  • Mail in a Scholarship Check ›

    If a scholarship donor sends a scholarship check to you and it is payable to UT or it is co-payable to you AND UT, you should 1) endorse it, 2) add your UT EID to the face of the check, and 3) mail it to:
    The University of Texas at Austin
    Attn: EMBS
    1616 Guadalupe, Mail Stop E3700
    Austin, TX 78701

  • HireUTexas ›

    As of July 1, 2020, all work-study, campus employment and part-time jobs previously posted in Hire-A-Longhorn can now be found in HireUTexas.

  • Financial Aid Notification ›

    If you applied for financial aid, you will receive your Financial Aid Notification (FAN), or offer, this spring through Check Aid Status Here (CASH). To prevent delays, check your CASH page to ensure that you have no outstanding requirements. Current students, visit Understanding Your Aid for refresher information and a video.

  • Pay Your Bill ›

    Find information about how to pay your tuition online, in person or by mail, using financial aid or outside loans.

  • Find a Scholarship ›

    Use the Scholarship Finder tool to search and apply for a scholarship administered by the Office of Scholarships and Financial Aid.

Important Dates

  • 25Sep

    Second tuition payment due for students who selected the installment plan.

  • 22Oct

    Academic advising begins for continuing and readmitted students for the spring semester.

  • 23Oct

    Final tuition payment due for students who selected the installment plan.

  • 28Oct

    Academic advising ends for continuing and readmitted students for the spring semester.

  • For a complete list of dates and details, visit the Academic Calendar on the Office of the Registrar website.

Still Need Help?

We’re here for you.


Beginning Monday, August 17:
Monday–Friday, 9 a.m.–4 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at


(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

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