Please see a list of Enrollment Management and Student Success resources below in order to best assist you.

Resources Student FAQs CARES Act FAQs

We are experiencing higher than normal call volumes. During these peak times, you may be offered a callback
so you can speak with a coordinator directly. Email response times may take 5-7 business days.


In accordance with recommendations from public health officials, UT Austin has suspended many on campus resources until further notice. As a result, Enrollment Management and Student Success (EMSS) is conducting business remotely. In the meantime, our offices are available to assist the community through tele-communications as needed. Please see a list of Enrollment Management and Student Success resources below.

We appreciate your understanding.

Contact Info

For additional updates related to COVID-19 at UT, please check:


Keep Learning

Advise, technology, tools, and help for online learning.

Keep Learning

Protect Texas Together

To learn about the university’s plans for Fall 2020, visit Protect Texas Together.

Still Need Help?

We’re here for you.


– In-person, on-campus services have been suspended until further notice.

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at


(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

Call Us

5-7 business day response time


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