Please see a list of Enrollment Management and Student Success resources below in order to best assist you.

Resources Student FAQs CARES Act FAQs

We are experiencing higher than normal call volumes. During these peak times, you may be offered a callback so you can speak with a coordinator directly.
Email response times may take 3-5 business days.

If you are calling with summer billing questions, please note you have until June 5 to make a payment without penalty.
Note: Your courses will be canceled if payment is not made by June 5 at 5pm. Thank you for your patience.

Determining Texas Residency

Texas residents are eligible to pay lower in-state tuition rates and to apply for state financial aid.

In general, students are considered Texas residents if they graduated from a Texas high school and lived in Texas for at least 36 months before graduating from that school and 12 months before enrolling in a university; or if they established permanent residency at least 12 months before enrolling in a university.

Find exceptions, further details and specific policies through the Office of Admissions.

How UT Determines Texas Residency

Still Need Help?

We’re here for you.

Visit

– In-person, on-campus services have been suspended until further notice.

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 9:00 a.m. – 4:30 p.m. until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

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Email

onestop@utexas.edu
3-5 business day response time
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