About Us

As part of the University’s commitment to providing exceptional customer service to support student success, Texas One Stop for Enrollment Services was developed in November 2019 to maximize service to students and make it easier for them to get help with registration, financial aid and billing in one central location.

In a newly remodeled location on the ground floor of the UT Tower, Texas One Stop offers upgraded technology and professional staff who are cross-trained in registration and records, student accounts, and financial aid.

Along with the new, integrated center, the virtual Texas One Stop website launched in November 2019 to help students find important information easily to complete important steps in the enrollment process. The launch of the website also included the new Bevo Bot automated chatbot to provide immediate answers to questions and connect students to the resources they’re looking for.

Meet the Team

Our team is departmentally cross-trained in the areas of registration, scholarships and financial aid, tuition payments, and student records. We are excited and prepared to help you get the information you need for enrollment and achieve a timely graduation! Call us at 512-232-6988, email us at onestop@​utexas.​edu or view our office hours listed below.

Leadership Team

Jennifer Love
Associate Vice Provost for Financial Aid and Texas One Stop

Danielle Kaplan

Danielle Kaplan
Director

Zanne Coon

Zanne Coon
Assistant Director

Maria Serna headshot

Maria Serna
Associate Director

Amy Downey

Amy Downey
Senior Specialist Coordinator

Carla McCown

Carla McCown
Senior Specialist Coordinator

Kearesten Patterson

Kearesten Patterson
Senior Specialist Coordinator

Tarasha Skidmore

Tarasha Skidmore
Senior Specialist Coordinator

Sejal Shah

Sejal Shah
Senior Project Manager

Priscilla Kinkle

Priscilla Kinkle
Administrative Manager

Staff Members

Amita Amin
Coordinator Specialist
Robert Castro
Coordinator Specialist
Forest DeLozier
Coordinator Specialist
David Hernandez
Coordinator Specialist
Vera Leh
Coordinator Specialist
Lizbeth Mucino
Coordinator Specialist
Marc Paolozza
Coordinator Specialist
Augusta Reilly
Coordinator Specialist
Jordan Gault
Senior Coordinator
Alexis Hernandez
Senior Coordinator
Ismene Leao
Senior Coordinator
Gianna Burciaga
Senior Specialist Coordinator
Jonathon Tolj
Senior Specialist Coordinator
Ethan Cannon
Coordinator
Jennifer Flores
Coordinator
Anthony Foreman
Coordinator
Abdullah Kadhim
Coordinator
Kandria Knox
Coordinator
Phillip Lopez
Coordinator
Natalie Maciel
Coordinator
Carlos Moreno
Coordinator
Jessica Yañez Rowland
Coordinator
Max Wozniak
Coordinator

  • Amita Amin
    Coordinator Specialist

    David Hernandez
    Coordinator Specialist
  • Vera Leh
    Coordinator Specialist

    Augusta Reilly
    Coordinator Specialist
  • Jordan Gault
    Senior Coordinator

    Gianna Burciaga
    Senior Specialist Coordinator
  • Jonathon Tolj
    Senior Specialist Coordinator

    Anthony Foreman
    Coordinator
  • Abdullah Kadhim
    Coordinator

    Natalie Maciel
    Coordinator
  • Carlos Moreno
    Coordinator

    n/a

Student Associates

Nicky Alexander Divina Cantu Sammie Reyes

  • Nicky Alexander

    Sammie Reyes
  • Vera Leh
    Coordinator Specialist

    Augusta Reilly
    Coordinator Specialist
  • Jordan Gault
    Senior Coordinator

    Gianna Burciaga
    Senior Specialist Coordinator
  • Jonathon Tolj
    Senior Specialist Coordinator

    Anthony Foreman
    Coordinator
  • Abdullah Kadhim
    Coordinator

    Natalie Maciel
    Coordinator
  • Carlos Moreno
    Coordinator

    n/a

Still Need Help?

We’re here for you.

Visit

Hours of Operation
Monday–Tuesday, Thursday-Friday: 8:30 a.m.– 4:30 p.m.
Wednesday: 9:00 a.m.– 4:30 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

 

Call

(512) 232-6988 (myUT)

Hours of operation for phone calls are Monday-Tuesday, Thursday-Friday 8:​30 a.​m.​- 5:00 p.​m., Wednesday 9:00 a.m.-5:00 p.m. Call volumes may be higher during peak times.

Call Us

Email

onestop@utexas.edu
Email response times may take 5-7 business days.
email

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