The University of Texas at Austin is closed from December 23 through January 4 for Winter Break. If you need immediate assistance, please email onestop@utexas.edu and we will respond as soon as possible. Note: Any payments received in the mail after December 22, 2025 and through winter break will be promptly processed starting January 5, 2026.
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Hours of Operation
Monday-Tuesday, Thursday-Friday: 8:30 a.m.-4:30 p.m.
Wednesday: 9 a.m.-4:30 p.m.
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MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712
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(512) 232-6988 (myUT)
Hours of operation for phone calls are Monday-Tuesday, Thursday-Friday 8:30 a.m.-5 p.m., Wednesday 9 a.m.-5 p.m. Call volumes may be higher during peak times.