Frequently Asked Questions
With the university’s transition to online learning, we want to provide as much information and support as possible to our Longhorn community.
As part of the Fall 2020 planning process, the UT course schedule will continue to change as we head into the fall. These changes may affect the instructional mode, instructor, time or location of some classes. We strongly encourage you to review your course schedule regularly throughout the rest of the summer for additional updates.
Please feel free to contact us by email if you have additional questions.
Can I still attend a campus tour? (March 19)
Admissions has suspended campus visits, Admission Welcome Center tours and in-person events until further notice and is instead offering a number of online and virtual options for prospective students and their families. Please visit the Admission website for additional information.
Will the deposit deadline of May 1 be extended? (March 19)
The deposit deadline is still May 1.
Will my financial aid change as a result of switching to remote instruction? (March 19)
No. If your classes are transitioning from in-person to online format, your aid will not change as a result.
If I need to submit a form to the Office of Scholarships and Financial Aid/Texas One Stop office, what is the best way to do that? (March 19)
If applicable, you may upload your requested documents via CASH. To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at firstname.lastname@example.org.When sending an email to Texas One Stop, please make sure to use your UT email address. As an important reminder, please do not use email to send your social security number or other confidential information.
What will happen to my student employment role on campus? (March 19)
If you are a student employee on campus, please contact and work directly with your supervisor. If you are a work-study student employee, please review the provided FAQ and speak with your supervisor.
Will I still have access to Career Fairs? (March 19)
Texas Career Engagement is working hard to move all campus career fairs to an online format. Please visit their website for updates.
How do I meet with my academic advisor? (March 19)
Most academic advisors are working remotely, and ready to meet with you via Zoom, phone, Skype, or Microsoft Teams. They can also be reached by email. Please contact your advisor to be sure you are prepared to register for your summer/fall classes. Your academic advisor can also assist with pointing you toward the resources available to make your transition to remote learning successful.
Will the move to remote instruction have an impact on my ability to graduate? (March 19)
The university is poised to support your transition to remote instruction so there is no impact on your ability to graduate. If you are struggling with your graduation plan during this transition, please be sure to contact the Graduation Help Desk for support. They have the tools and resources to help you with finding a solution.
How will classes be delivered the remainder of the spring semester? (March 19)
Starting on March 30, the university will be moving all spring semester classes online. This decision has been made to protect the health and safety of all members of the UT community and reduce the spread of COVID-19 within the university and beyond.