Frequently Asked Questions
With the university’s transition to online learning, we want to provide as much information and support as possible to our Longhorn community.
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Can I transfer a course that was P/F from Spring 2020 from another university? (April 13)
Students applying for transfer admission to UT Austin from another institution, who complete a course with the grade of P/F (CR/NC or S/N depending on the institutional policies) during spring 2020, will not be penalized for lack of letter grades for that semester in the admission review process. In addition, students transferring to UT who completed prerequisite coursework, degree coursework, or core coursework for a P (or equivalent) at another institution in spring 2020, can have those transfer credits and prerequisite requirements applied to their UT Austin degree, in the same manner as an acceptable letter grade, due to the UT Austin temporary changes to educational policies, even if a letter grade would normally be required.
When will the Spring 2021 Course Schedule be published? (April 9)
The Spring 2021 Course Schedule is now published at https://registrar.utexas.edu/schedules/212.
What happens if I do not “clear” my financial bar for the next registration? (April 8)
Financial bars that are present in fall 2020 will prevent a student from registering for spring 2021 until the bar has been cleared.
How will I know which bars will prevent me from registering? (April 8)
Your Registration Information Sheet (RIS) will display the bars you must clear prior to registering for each semester.
Which bars will prevent me from registering? (April 8)
Certain non-financial bars will prevent registration. These bars must be cleared prior to registration. These include the following:
- Advising Bars (if currently required by the school/major in which a student is enrolled)
- Emergency Contact Bar
- Graduate School – 6 Bar
- International Student Services Bar
- Student Emergency Services – E Bar
- Student Judicial Services/Conduct Bar
- University Health Services Immunization Bar
How will Academic Honors (Deans Lists, Graduation with Honors, etc.) be calculated? (April 8)
Calculations for Academic Honors can be found in the General Information Catalog.
How can I get tutoring help during the semester? (April 7)
For brief, on-demand help with many lower-division math, chemistry, and physics courses, email Sanger Learning Center between the hours of 11 a.m.–10 p.m. Monday–Thursday, 11 a.m.-3 p.m. on Fridays, and 5 p.m.–10 p.m. on Sunday. Tutors will be standing by via Zoom.
Program of work requirements for graduate students normally limit students to 20 percent of their coursework taken as no credit. Will this limit be changed? (April 3)
Yes. Credit courses taken during the spring 2020 semester will not be included in the Graduate School’s calculation of the 20 percent limit on a graduate student’s program of work, as long as the total (including spring 2020 classes) does not exceed 50 percent at the time of graduation.
I have a Federal Perkins Loan. What are my options right now given the COVID-19 issue? (April 3)
The Federal student loan interest freeze implemented by the President of the United States only applies to loans that are directly held by the Department of Education. If you make your Federal Perkins Loan payments to UT-Austin, your loan is NOT directly held by the Department of Education. Therefore, an interest freeze and an automatic forbearance will not be applied to your Federal Perkins student loan(s). You are required to continue making your Federal Perkins Loan payments as scheduled.
If you are experiencing financial hardship, you may be eligible for an Economic Hardship Deferment, Unemployment Deferment or Forbearance for your Federal Perkins Loan(s) depending on your circumstance. Please contact The Federal Perkins Loan team for further details at: firstname.lastname@example.org.
If you would like to take advantage of the Federal loan interest freeze benefit and currently have a Federal Perkins Loan serviced by the University of Texas at Austin, you may consolidate your Federal Perkins Loan into a Direct Consolidation Loan held by the Department of Education. Please note that you may lose certain loan benefits if you consolidate a Federal Perkins Loan. For more information about Direct Loan Consolidation go to: https://studentaid.ed.gov/sa/repay-loans/consolidation.
How can someone who is not part of the UT Zoom system (family, friends, or coworkers who do not attend UT) access a personal Zoom meeting? (April 3)
Under the high-security Zoom configuration that was implemented on 4/1/2020, there are three things to know to do this successfully:
- Anyone coming in to the Zoom meeting must have a Zoom account. It can be an account from another entity, or it can be one of Zoom’s free accounts. The person just has to set up a Zoom account before the meeting so that he or she is recognized by Zoom and can log in.
- Only those with UT Austin Zoom accounts (available to faculty, staff, and students only), who are using a Zoom application on their local device, will directly enter the meeting.
- If the guest’s Zoom account is from any other entity, or a free account, he or she will be placed into the Zoom Waiting Room to be let in by the moderator.
These changes are part of the president’s zero-tolerance initiative to prevent abuse of any members of our community by intruders (or zoom disruptions).
I need to request flexibility regarding a class assignment or when I am unable to remote into a class? (April 3)
Please communicate directly with your faculty to find a solution. During this unprecedented change to remote learning, The University of Texas at Austin has requested that faculty work directly with students to meet their needs. If there are additional concerns or an emergency is impacting your academics, please connect with Student Emergency Services in the Office of the Dean of Students.
I am a faculty member and received a Graduate School Faculty Travel Grant (FTG) to present at a conference that has been cancelled due to COVID-19? What will happen to my award? (April 2)
Please see the travel reimbursement policy from Travel Management Services.
Will the Graduate School provide refunds to graduate students who had to cancel conference and research trips due to COVID-19? (April 2)
Students should first contact airlines, conference organizers and accommodation providers to request refunds. Many conference organizers and accommodation providers are providing refunds, along with many airlines. Some airlines are providing passengers with credit toward future flights. Graduate students who have Professional Development Award (PDA) travel funds from the Graduate School for a conference that has been cancelled should contact the Graduate School’s fellowship office to explain the situation and provide documentation in writing for any non-refunded expenditure.