Frequently Asked Questions
With the university’s transition to online learning, we want to provide as much information and support as possible to our Longhorn community.
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Q-drop and Pass/Fail FAQs for Fall 2020 and Spring 2021
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What is a hybrid course? (April 28)
A hybrid course is a class that utilizes both online and in-person experiences. It does not mean the student can choose between online or in-person mode of instruction. The faculty member determines which elements of the course are online and when students need to attend in-person. When activities are planned for in-person instruction, all students will be required to attend in-person. When activities are planned to be held online, all students will attend online.
Can I use 2 or 3 COVID-19 Pass/Fail Exceptions in a single semester AND 2 regular Pass/Fails in the same semester? For example, I am taking 5 classes. Can I change 3 classes to COVID-19 Pass/Fail Exceptions and 2 classes to regular Pass/Fail? (February 24)
Yes, you can choose a standard Pass/Fail option for any class that is eligible for Pass/Fail through the mid-semester deadline (April 5, 2021). The standard Pass/Fail deadline has not been extended and is the mid-semester deadline. You can also use the COVID-19 Pass/Fail Exception for other classes.
The standard Pass/Fail deadline for spring 2021 remains unchanged, and is still the mid-semester deadline of April 5, 2021.
Are there different tuition rates for individual colleges and schools? (February 11)
Yes, tuition rates will continue to vary between schools and colleges at UT Austin. In addition, some colleges and disciplines have a higher cost-of-delivery in order to support their educational experiences, and the Board of Regents has approved a differential tuition charge above the 2.6 percent tuition increase. Those colleges are the McCombs School of Business, the Cockrell School of Engineering and the College of Natural Sciences: students in McCombs School of Business and Cockrell School of Engineering will pay a differential tuition of $550/$1,100 (resident/non-resident) per semester, and those in the College of Natural Sciences will pay a differential tuition of $250/$500 (resident/non-resident) per semester. These differential rates are included in the advertised tuition rates for students taking 12 or more semester credit hours.
Am I still accruing interest on my institutional/cash loan? What if I am in repayment and cannot pay? (February 2)
If your loan is a cash or short term institutional loan, your interest is currently being waived through September 30, 2021.
Do undergraduate COVID policies apply to graduate students? (January 21)
In many cases, no. When reading a communication about COVID-19 policies, be sure that you’re aware of the intended audience for it. Contact your program’s graduate coordinator or graduate advisor if you have questions.
Does the COVID-19 Pass/Fail Exception apply to OnRamps students? (January 19)
No. The COVID-19 Pass/Fail Exception does not apply to high school students taking classes via OnRamps.
How do I complete my registration in person? (January 14)
You may make a payment at the Cashier’s Office in MAI 8 Monday – Friday 8:30 a.m.-4:30 p.m. using:
- Personal check
- Cashier’s check
- Money order
- Cash
*Credit cards are not accepted at the Cashier’s Office.
How do I complete my registration online? (January 14)
Go to the My Tuition Bill website in UT Direct and use one of the following methods to complete your registration:
- eCheck – online payment by check
- Electronic Funds Transfer
- American Express, Discover, or MasterCard (subject to a non-refundable 2.3% convenience fee)
- “Pay with Financial Aid” at the “View Bill” option of My Tuition Bill
- “Confirm Attendance” at the “View Bill” option of My Tuition Bill if you have a zero bill
- Tuition Loan – link to My Tuition Loan from the My Tuition Bill website
How do I know that my payment has been received? (January 14)
To verify your payment was received, go to the My Tuition Bill website in UT Direct. When your payment is posted, there will be a message on My Tuition Bill stating that “Your registration is complete and your courses are secure.”
What if my payment is returned? (January 14)
Returned payments by check, Electronic Funds Transfer (EFT) or eCheck (for any reason) are subject to a $25 service fee. Registration will be canceled if repayment is not received within 10 calendar days of notice.
Tell me more about tuition exemptions and waivers. (January 14)
Several exemptions and waivers of tuition and fees are available. Contact Student Accounts Receivable at 512-475-7777 with questions or for more information.
Tell me more about loans. (January 14)
- Tuition Loans are available online on the Tuition Loans website in UT Direct. Amounts awarded are applied directly to the tuition bill.
- Cash Loans up to $500 are available. There is a limit of one loan per 30-day period.
- Promissory Notes, required of both Tuition and Cash Loans, are signed electronically at the time the student requests the loan online.
- Interest charged is 4% per year. Repayment is due 30-90 days from the date of the promissory note. Repayment of a tuition loan by credit card is subject to a 2.3% convenience charge.
- For additional information on eligibility and other loan programs, contact the Office of Financial Aid at ask@finaid.utexas.edu.
What is the tuition rate for international students? (January 14)
International students are charged the nonresident tuition rates.