Frequently Asked Questions
With the university’s transition to online learning, we want to provide as much information and support as possible to our Longhorn community.
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What is a hybrid course? (April 28)
A hybrid course is a class that utilizes both online and in-person experiences. It does not mean the student can choose between online or in-person mode of instruction. The faculty member determines which elements of the course are online and when students need to attend in-person. When activities are planned for in-person instruction, all students will be required to attend in-person. When activities are planned to be held online, all students will attend online.
Can I use 2 or 3 COVID-19 Pass/Fail Exceptions in a single semester AND 2 regular Pass/Fails in the same semester? For example, I am taking 5 classes. Can I change 3 classes to COVID-19 Pass/Fail Exceptions and 2 classes to regular Pass/Fail? (February 24)
Yes, you can choose a standard Pass/Fail option for any class that is eligible for Pass/Fail through the mid-semester deadline (April 5, 2021). The standard Pass/Fail deadline has not been extended and is the mid-semester deadline. You can also use the COVID-19 Pass/Fail Exception for other classes.
The standard Pass/Fail deadline for spring 2021 remains unchanged, and is still the mid-semester deadline of April 5, 2021.
Are there different tuition rates for individual colleges and schools? (February 11)
Yes, tuition rates will continue to vary between schools and colleges at UT Austin. In addition, some colleges and disciplines have a higher cost-of-delivery in order to support their educational experiences, and the Board of Regents has approved a differential tuition charge above the 2.6 percent tuition increase. Those colleges are the McCombs School of Business, the Cockrell School of Engineering and the College of Natural Sciences: students in McCombs School of Business and Cockrell School of Engineering will pay a differential tuition of $550/$1,100 (resident/non-resident) per semester, and those in the College of Natural Sciences will pay a differential tuition of $250/$500 (resident/non-resident) per semester. These differential rates are included in the advertised tuition rates for students taking 12 or more semester credit hours.
Am I still accruing interest on my institutional/cash loan? What if I am in repayment and cannot pay? (February 2)
If your loan is a cash or short term institutional loan, your interest is currently being waived through September 30, 2021.
Do undergraduate COVID policies apply to graduate students? (January 21)
In many cases, no. When reading a communication about COVID-19 policies, be sure that you’re aware of the intended audience for it. Contact your program’s graduate coordinator or graduate advisor if you have questions.
Does the COVID-19 Pass/Fail Exception apply to OnRamps students? (January 19)
No. The COVID-19 Pass/Fail Exception does not apply to high school students taking classes via OnRamps.
How do I complete my registration in person? (January 14)
You may make a payment at the Cashier’s Office in MAI 8 Monday – Friday 8:30 a.m.-4:30 p.m. using:
- Personal check
- Cashier’s check
- Money order
*Credit cards are not accepted at the Cashier’s Office.
How do I complete my registration online? (January 14)
Go to the My Tuition Bill website in UT Direct and use one of the following methods to complete your registration:
- eCheck – online payment by check
- Electronic Funds Transfer
- American Express, Discover, or MasterCard (subject to a non-refundable 2.3% convenience fee)
- “Pay with Financial Aid” at the “View Bill” option of My Tuition Bill
- “Confirm Attendance” at the “View Bill” option of My Tuition Bill if you have a zero bill
- Tuition Loan – link to My Tuition Loan from the My Tuition Bill website
How do I know that my payment has been received? (January 14)
To verify your payment was received, go to the My Tuition Bill website in UT Direct. When your payment is posted, there will be a message on My Tuition Bill stating that “Your registration is complete and your courses are secure.”
What if my payment is returned? (January 14)
Returned payments by check, Electronic Funds Transfer (EFT) or eCheck (for any reason) are subject to a $25 service fee. Registration will be canceled if repayment is not received within 10 calendar days of notice.
Tell me more about tuition exemptions and waivers. (January 14)
Tell me more about loans. (January 14)
- Tuition Loans are available online on the Tuition Loans website in UT Direct. Amounts awarded are applied directly to the tuition bill.
- Cash Loans up to $500 are available. There is a limit of one loan per 30-day period.
- Promissory Notes, required of both Tuition and Cash Loans, are signed electronically at the time the student requests the loan online.
- Interest charged is 4% per year. Repayment is due 30-90 days from the date of the promissory note. Repayment of a tuition loan by credit card is subject to a 2.3% convenience charge.
- For additional information on eligibility and other loan programs, contact the Office of Financial Aid at email@example.com.
What is the tuition rate for international students? (January 14)
International students are charged the nonresident tuition rates.
How do I determine Texas residency? (January 14)
Texas law classifies each person who applies for admission to a Texas public college or university as:
- A resident of Texas;
- A nonresident; or
- A foreign (international) student.
How you’re classified is important because it determines whether you pay non-resident tuition rates or Texas resident rates, which are lower. Being a Texas resident also qualifies you to apply for financial aid awarded by the state. You can find detailed information about determining residency here.
What if I’m part of a Texas Pre-Paid Tuition Plan? (January 14)
- The plans pay for tuition only; the student is responsible for all other fees.
- Texas Guaranteed Tuition Plan (TGTP) students must provide a copy of the membership ID card to Student Accounts Receivable the first semester they enroll at The University of Texas at Austin. Students in their senior year will need to provide proof of remaining hours in their plan.
- TGTP ID cards can be emailed to: firstname.lastname@example.org (please include your UT EID in the email)
- Texas Tuition Promise Fund (TTPF) plan purchasers must authorize use of the benefits at least three weeks prior to the payment due date each semester at https://www.texastuitionpromisefund.com/. Purchasers should enter the student’s EID as the “Student’s ID” and The University of Texas at Austin as the “Name of the University/College.”
- If the amount due is zero, the student must complete registration by clicking the “Confirm Attendance” button on the My Tuition Bill website no later than 5:00 p.m. on the due date or their registration will be canceled.
How do I pay tuition from my 529 college savings plan? (January 14)
- Account owners must submit a request for payment from the 529 Plan Administrator.
- Allow up to three weeks for the payment to be credited to the student’s account.
- The payment must be received and posted to the student’s account no later than 5:00 p.m. on the payment due date. Failure to meet this deadline will result in your student’s registration being canceled.
- All checks should be made payable to “The University of Texas at Austin” and must include the student’s name and EID.
- Mailing address, including overnight delivery instructions, is available at: https://financials.utexas.edu/sar/non-tuition-payments
Where can I mail a payment? (January 14)
- Make checks payable to: The University of Texas at Austin
- Include the student’s name and EID on the check
- All payments must be drawn on a bank within the United States of America
- It is critical that you do not mail a payment to the commercial courier address through the US Postal Service
Any payment using the US Postal Service (including express mail):
The University of Texas at Austin
Student Accounts Receivable
P.O. Box 7398
Austin, TX 78713-7398
Any payment sent through a commercial courier such as FedEX, UPS, and DHL:
The University of Texas at Austin
Student Accounts Receivable; K5308
110 Inner Campus Drive; MAI 4
Austin, TX 78712
Can I pay my tuition in installments? (January 14)
Yes, tuition can be paid in three installments during the fall and spring semesters.
- The student must electronically sign a promissory note by clicking on the “Installment Plan Note” link on the My Tuition Bill website in UT Direct before a partial payment will be accepted.
- The first payment is approximately half of the total tuition; it is the smaller of the two amounts showing on My Tuition Bill, and includes a non-refundable $15.00 installment fee.
Tuition installments are not available for summer semesters.
When is my tuition due? (January 14)
The payment deadline is shown on each student’s My Tuition Bill page. Once there, log into the system using your EID. Payment is due before 5:00 p.m. of the day of the listed deadline or your registration will be canceled.
What are the benefits of traditional flat rate tuition? (January 14)
Flat rate tuition allows a more transparent pricing structure. Students know in advance how much their cost of education will be for any number of semester credit hours taken because there is only one tuition bill line item—flat rate tuition.
Additionally, flat rate tuition instills public accountability as total academic costs are the flat rate tuition amounts. Increases in educational costs are seen in flat tuition rates only, and not in numerous college and course fees as was the case with the previous billing structure.
Flat rate tuition also allows full load undergraduate students to take more semester course hours and not be charged an additional amount. This can reduce time to graduation, which reduces the total education costs for students and their families. This program has increased the number of hours that students take and has helped increase graduation rates.
Why are the traditional flat rate tuition amounts different for each college? (January 14)
Specific college and course services are factored into the flat rate tuition amounts. The individual college flat rate tuition amounts vary based upon the costs associated with materials or services provided in each college. View charts of flat rate tuition amounts.
Does it cost undergraduates more to take more hours? (January 14)
The flat rate tuition amount for a full load undergraduate student is a fixed amount. The cost for any hours above 12 is the same for undergraduates. Therefore, it does not cost more to take more semester credit hours.
How does traditional undergraduate flat rate tuition work? (January 14)
Undergraduate flat rate is based on the student’s major, residency status and the first semester the student was enrolled at The University of Texas at Austin. Tuition for one to seven hours is indexed to the number of semester credit hours taken. There is one rate for eight to 11 credit hours and a fixed rate for 12 or more credit hours.
What does flat rate tuition cover? (January 14)
The flat rate tuition amount covers academic program costs, including tuition, mandatory fees and charges, and college and course incidental fees.
Will the tuition charged under the guaranteed rate plan be affected? (January 14)
Longhorn Fixed Tuition, which currently locks in tuition for participants at an average of $5,841 per semester, will increase by 7 percent. This change will affect only future students who opt in to Longhorn Fixed Tuition and does not affect current students.