Frequently Asked Questions

With the university’s transition to online learning, we want to provide as much information and support as possible to our Longhorn community.

As part of the Fall 2020 planning process, the UT course schedule will continue to change as we head into the fall. These changes may affect the instructional mode, instructor, time or location of some classes. We strongly encourage you to review your course schedule regularly throughout the rest of the summer for additional updates.

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Please feel free to contact us by email if you have additional questions.

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Visit

Beginning Monday, August 17:
Monday–Friday, 9 a.m.–4 p.m.
Visit Texas One Stop ›

MAI 1 (Ground Floor of UT Tower)
110 Inner Campus Dr.
Austin, TX 78712

– To submit paper documents (such as appeals or applications), please scan a PDF of your document and email directly to Texas One Stop at onestop@utexas.edu.

Call

(512) 232-6988 (myUT)

Abbreviated hours of operation for phone calls will be 8:​30 a.​m.​- 4:00 p.​m.​ until further notice. Call volumes may be higher during peak times, and an offer of a call back the next day will be provided.

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onestop@utexas.edu
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